Online Banking

This community is for discussion of developments in the e-banking world, including mobile banking. This can include all the functional, business, technical, marketing, web site design, security and other related topics of Internet Banking segment, including public websites of the banks and financial institutions across the globe.

Retired Member 

A rallying cry for 3 in 10 Brits - and everyone else!

The latest stats by the ONS have shown that 3 in 10 Brits don’t use online banking services, with many more choosing a mix of on- and offline banking. We need to make sure that their voices are heard. Figures by the Office for National Statistics have shown that 69% of UK consumers use the internet for online banking. While this number has seen ...

29 October 2018 /payments /retail

Olivier Berthier CEO at Moneythor

Digital banking engagement: where are the metrics?

As banks are busy digitalizing every corner of their firms to prepare for the "Fourth Industrial Revolution", many seem to be missing a key complement to their digital adoption strategy which is digital engagement. According to RFi Group, true digital maturity is not just about technology, rather it is about having meaningful criteria to...

17 September 2018 /retail

Retired Member 

Speed

One thing that is clear from modern life is that it isn't slowing down any time soon, Everywhere you look the world is getting faster and the Financial Service Industry has been doing this for years; it pioneered IT to smooth transactions inside companies and between companies, it created networks that span the globe, from interbank to consumer pa...

02 August 2018 /payments

Sophia Brooke Project Manager at Independent Consultant

Top 5 Critical Issues for Testing Mobile Banking Apps

The number of smartphones users worldwide is expected to grow from 1.8 billion in 2015 to an estimated 2.87 billion users in 2020 according to Statista. In the meantime, the number of people who have a bank account is expected to rise only by 700 million worldwide, compared to 2015, according to a Gallup report. It is clear that by 2020 the smart...

23 April 2018

Ahmed Khidhir Digital Banking Expert at Temenos

Effects of Banner Blindness on Digital Banking

With the expansion of easily accessible and convenient digital banking services - such as mobile and tablet banking, as well as online banking for personal computer platforms - bank customers are getting reluctant to visit bank branches, and prefer to conduct their daily banking activities online. As customers are spending less time in branches, ...

17 April 2018 /retail

Retired Member 

UK regulator is fighting against Authorised Push Payment, APP, scams

On the 7th of November 2017, the UK PSR (Payment Systems Regulator) published a report and consultation paper “Authorised Push Payment scams PSR-led work to mitigate the impact of scams, including a consultation on a contingent reimbursement model*”. This paper is coming as a result of a complaint submitted in September 2016 from the consumer body...

23 November 2017 /security /regulation

Stacey Small Business Development at The Glue

Innovation: A new world for banking or A new bank for the world?

The word innovate was first recorded in 1540. Somewhat surprising, to hear people banging on about it like it’s a revolution. What does innovation mean? And is innovation really ‘a new world for banking’ or should it be ‘a new bank for the world?’ Are fancy interfaces an imperative or is there a bigger picture that bears far more valuable fruit? ...

06 October 2017 /retail

Retired Member 

Open banking; who to choose

The question is… who will the customer choose to be their banking confidant in this new, open connected banking marketplace starting from January? The answer is the one you trust the most with your money and data. This is transformational and the first region is the UK. The total number of UK current accounts is 80 million, with 65 million active a...

04 October 2017

Shaju Nair Payments SME, Product Manager at Temenos

Ease of making payments vs speed of making payments

I was 30 miles away from Bangalore City, in a quite village, ordering for red-bricks from a nearby brick factory over phone. I was extremely pleased to hear the manger say that he will accept account transfer, and passed on his bank code and account number. An hour later the truck arrived and as the unloading of bricks commenced, I got on to my pho...

24 September 2017 /payments

Retired Member 

Open Banking: Open for Business or Closed to Progress?

The future of banking is indisputably Open Banking. Open in all senses of the word: transparency, ease of access to information and a place at the table for new market players. Open for everyone, without exception. A straightforward concept in theory, with several underlying practical complexities: The first: the overall playing field. With the te...

13 September 2017