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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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Card fees are to be capped in Europe. There is a lot of debate around that decision, and the jury is still out as to the mid- and long-term implications. For example, although Amex is not directly affected by the capping, they can be put under (a lot of) pressure too, by the retailers. However, there is another (major) casualty in the making: iZe...
25 July 2013
PayPal are bearish on cards - "Plastic Credit Cards Will Become Obsolete in 5 Years". Surprise, surprise! Considering that MasterCard are introducing a digital wallet fee which will affect mainly... PayPal (as well as their... plastic card launched just six months ago), that statement is not surprising. As Mark Twain put it, "the re...
25 July 2013 /payments
Teenage children of our friends taught me the most typical response they often give to their parents - stretched out index fingers and thumbs forming "W". "Whatever..." (If you then flip hands down, you get even more emphatic message - "Whatever, Mom!..") That's how the payment industry is approaching fraud and securit...
23 July 2013 /payments
Secure Electrans are on a mission to combat e-comm fraud. The concept is simple - give consumers a free PIN pad for home use, so that every e-comm transaction can be done with the same level of security as in a physical store, and participating merchants can benefit from "a dramatically reduced fee." The difference between "cardhol...
18 July 2013 /security
The rumours about iPhone and NFC are being circulated again. That caused a new wave of excitement within the NFC community where NFC-enabled iPhone is seen as the white knight. Yet, if (IF!) Apple introduces NFC on iPhone that won't change much, if anything at all. Here's why. The largest and the most compelling use case for NFC on a mobile phone ...
17 July 2013 /payments
Brett King CEO & Founder at Moven
This week we're celebrating 5 years of the Apple App store (see Wired's commentary.) The realization that in 5 years mobile and apps have had such a huge impact on banking, can not be understated. Of course, there were many in the financial services space that were massively skeptical of the iPhone and Apps when they first launched in 2007. My fav...
15 July 2013
Pat Carroll Founder/Executive Chairman at ValidSoft
I was interested to read the article ‘Brits relaxed about banks mining data to fight fraud’. It provides an interesting perspective on the growing debate regarding the need for strong data privacy as well as strong transaction security, particularly within the finance sector, and especially as the means by which we conduct our banking and transac...
10 July 2013 /security /payments
Anti-money laundering (AML) - as well as KYC - is something which every company serious about payments has to deal with. AML requirements are pushed by the industry regulators (who are not always in touch with reality...) and are seen by the industry as the (un)neccessary evil - none of those measures prevent multi-billion (!) money laundering sc...
10 July 2013 /payments
Many companies, not just within the financial sector, have been looking recently to sell off anonymised data about its customers. Putting aside consumer concerns over privacy, are those organizations missing the real value of that information to their own business? Much of the data financial organizations hold today that is the most valuable in te...
04 July 2013 /retail
Two years ago, Arriva won some awards for their m-ticket solution. The concept was dead simple: a mobile app that displayed "dynamic" barcode image. Masabi offered a similar concept for the railway ticketing, but as barcode infrastructure did not spread much, being superseded by contactless smart ticketing, Masabi went to the US in sear...
03 July 2013 /payments
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