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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
Noteworthy: - more contracts than citizens in Finland - due to multibank relationships - interesting as e-banking typically carries a monthly fee (some 2€) - but has discounts and is free for young cu...
Noteworthy: - banks have tremendous selling power - over 200 000 enterprises signed up - about 87% of active enterprises - excellent and improving volume growth (even if Norway and Sweden are ahead in...
I guess with a title like 'Branch Today, Gone Tomorrow' it's no surprise that a lot of people think I'm anti-branch. I'm not anti-branch, I just don't drink from the branch kool-aid fountain that goes...
I have recently returned from the IBM Impact conference in Las Vegas. During the scant free time I had available, I took some time out to visit the local Apple store. As in all such stores, you are su...
Delivered at the Multi Stakeholder Forum: "The European Parliament welcomes the e-Invoicing Initiative and the substantial benefits that it could trigger: shorter payment periods, fewer errors, b...
Apps are fast becoming the emperor’s new clothes of the financial services world – businesses feel the need to have one and few people seem willing to stand up and tell them the truth. A recent articl...
I have often been asked lately how the e-invoice penetration in a country can be raised fast. This urge to speed up migration is increasingly driven by the need to cut costs and improve productivity –...
I have just read an article on the Economist linked to by Finextra: "The bank of SMS" - talking about mobile banking across Africa. Even more interesting than the article were the comments...
The 57th presidential election might be one of the most talked about contests in the U.S. this year, but if you really want to see some action it’s the U.S. payments space where your attention needs t...
I too would prefer to have a single common method of identifying myself online: a single common avatar that I use across all sites, with a single common (complex and strong) method of authenticating m...
Before I start this piece I need to be completely honest with you. I despise bank loyalty programmes. Has anyone noticed that they all look the same? Most banks have completely missed the point as ...
Banking is not a world often associated with innovation. If anything, banking customers have previously sought out stable and conservative banks – the ones that you can trust with your money. Furthe...