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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Connecting AI to the Trust Infrastructure - ChatGPT sees it

How could SSI support AI applications? Self-Sovereign Identity (SSI) can be immensely supportive for AI applications in various ways: 1. **Data Integrity and Authenticity**: SSI ensures that the data shared with AI systems is authentic and unaltered, which is crucial for AI models that rely on accurate data for training and decision-making. 2. *...

/identity /predictions

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Do not serve your customer!

The starting point in the data driven economy is now becoming: Do not serve your customer! Serve her life events! And this is precisely what especially elderly people - less apt as hunting down data from scattered sources in the public and private sectors - need now. I should perhaps write a book about the momentous thing happening in the data driv...

/people /identity

John Bertrand

John Bertrand MD at Tec 8 Limited

Cyber Wars Going Infinite: Buckle Up

The Michael Lewis book, Going Infinite, The Rise And Fall of A New Tycoon and Erica Stanford’s earlier book Cyber Wars, reflect an accurate but disturbing picture of this unregulated market. At times, the market appears to be a huge Ponzi Scam: The Z/Yen Group believes over 60% of the cyber coins on offer are fake. In the UK, 80% of Bank Accoun...

/crypto /crime

Rebecca Trivella

Rebecca Trivella Director at 3radical

10 best practice examples of gamification in financial services

As gamification continues to grow in popularity, its applications within the financial sector are expanding. It's no longer confined to just a single aspect of customer interaction; it's redefining everything from credit card activation strategies to long-term investment planning. Let’s get into it.👇 Here, we will delve into specific application...

Lorena Duguid

Lorena Duguid Sharing insights at Intanify

The Myth around Software Patents

This week our Head of Knowledge, Marious Georgiou, unpacks one of the UK software industry's biggest myths: all software is excluded from patenting. It's commonly believed that your valuable software product can't be protected by patents, but in this series of articles, we'll explain exactly why that's not true. Read on to find out! While soft...

/startups /markets

Joris Lochy

Joris Lochy Product Manager at Intix | Co-founder at Capilever

The Price Is Right: A Quest for Fairness and Simplicity

In a world marked by high inflation rates, governments are engaged in a race to find ways to compensate citizens for their diminishing purchasing power. Simultaneously, businesses are navigating a complex landscape, searching for strategies to sustain their revenue streams by increasing prices without alienating their customer base. This conundrum...

/startups

William Perry

William Perry Regional Director, UK&I MEA at Medallia

The value of personalisation to today’s Finserv customer

The modern finserv customer has high expectations. Accustomed to the ease of mainstream consumer services, they expect the same levels of experience to be replicated across their financial services journeys. The success of these consumer interactions can be attributed to two key factors. Firstly, the provision of a true omnichannel offering – givin...

/people

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Our sacred mission

Our sacred trust infrastructure mission the incoming autumn will be to: 1. Make it crystal clear to all organisations (especially the in the public and SMEsectors) and most citizens how immensely services at home and at work, productivity, risk management, privacy and the EU single market can be enhanced when all parties (and many things) will ge...

/inclusion /identity

Rebecca Trivella

Rebecca Trivella Director at 3radical

Driving loyalty through Gamification: How to incentivise cardholder spend

Boosting cardholder spend is at the core of every card issuer's strategy. It's simple – the more a cardholder uses their card with healthy spending habits, the better it is for the issuer. However,traditional methods of are becoming less effective. Leaving card issuers feeling the heat to find better ways to encourage cardholders to use their cards...

Nick Delis

Nick Delis Senior VP of International and Strategic Business at Five9

360 communications: the key to alleviating exhaustion in the insurance industry

Nick Delis, Senior VP of International and Strategic Business, Five9 Insurance companies are working around the clock to meet soaring demand, operating in a high-stakes, high-stress environment. With climate change increasing extreme weather and flooding, and unsolved car thefts above 30,000 in London last year alone, it’s no wonder emotions are ...

/people /cloud

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