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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

DIGITAL BANKING Tips - Tip 4: Banks and Social Media, What is the Magic Formula?

Digital transformation created two segments of people in society as Digital Natives (technologists) and Digital Immigrants (adapters). From the banking perspective, the change in customer behavior together with technological transformation (mobile, social media, wearables etc) - necessitates adaptation to this new environment. As majority of top b...

/retail

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

We have to speed up the progression to full automation

Service to person - proactively suggesting (big data aided) things to do (and for receivers to accept in mobile phones and other devices) is an important step. But automated service to service is on obvious area to target already now.

/payments

Retired Member

Retired Member 

Mobile Payment Fraud: Emerging Ground for Cyber Criminals

We may love the Hollywood movies about amazing bank or jewelry heists, armored car robberies, art scams and the like, but smart criminals figured out long ago that a good financial data breach is a much more lucrative form of criminal activity. And it comes with the added benefit of much lower risk of arrest and little chance of being shot at or e...

/security

Abhishek Chatterjee

Abhishek Chatterjee Managing Partner at Gartner Inc.

Mobile world Congress - Barcelona,2015 - Changing Priorities for Mobile Industry

The entire Mobile industry is getting disrupted across the world as its transitioning from distance based revenue model to volume based revenue model. The key actors (Mobile Operators, Device manufacturers, value added service providers, developers) in this business need to innovate and disrupt itself to stay relevant. Mobile WORLD Congress in Bar...

/payments

Lu Zurawski

Lu Zurawski founder, iKnowMe at Lu Zurawski

Apple Watch - Can It Tell A Story?

I've tried to resist writing about Apple Watch. What is there to say that hasn't already been seen in this week's "unboxing" videos, where perplexed buyers struggle to synchronise? But despite my scepticism (unusual for a serial Apple consumer), there is a story to be told. Apple Watch is not necessarily a waste of time. It could influe...

/retail

Retired Member

Retired Member 

Can banks be more like FinTech companies?

In the previous post, I have made a statement that people not only dislike their retail banks, but they even distrust them. Despite that customers tend to stick around with their banks instead of switching to another bank, which I diagnosed as fear that a new relationship might strongly resemble the current one. At the competitive landscape, we wi...

/retail /startups

Abhishek Chatterjee

Abhishek Chatterjee Managing Partner at Gartner Inc.

Internet of Things - Are we ready for Next Generation Financial Services?

As the society is riding the hype of Internet of things, we are beginning to see application of IoT in day to day life & incremental adoption at industrial scale. Mckinsey predicts that there will be approximately 30 Billion objects connected to internet of things by 2020. Moore's law will ensure we continue to improve the computing capacity i...

/security

Retired Member

Retired Member 

Seven stupid things about Apple Watch

One might call them "mistakes", but they are not. They are things that Apple was no doubt aware of (and could/should have fixed). Their arrogance, perhaps, caused them to think "why bother". Too bad... I am not the first Apple fan to lament poor user experience delivered by Apple Watch. Several sources suggested that Steve Jobs ...

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

In a small country you can advance faster

Very topical blogpost here: http://perspectives.tieto.com/blog/2015/03/challenge-blog-post-real-time-economy/

/payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Step by step to a Real Time Economy

Never has there been more opportunities to build new ecosystems and infrastructures - and interconnect them. A very interesting aspect in this work is to see how one new or improved ecosystem is acting as a lever for other ecosystems. Examples: - payments for e-banking, - e-banking for e-id, e-id for e-signatures - e-banking for e-invoicing, e-invo...

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