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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
Recent research has shown that banks spend more on IT than any other industry sector (See Deutsche Bank Research - IT in banks: What does it cost?). In fact, on average banks expend 7.3% of their bud...
Recently I have been embroiled in an interesting debate on Finextra.com regarding the death of cash, or as some may classify it, the premature assassination of cash. Connected with this the threat of...
Just "me, me, me!": although there are some "contactless EMV" standards, each card scheme (Visa, MasterCard and Amex) requires separate testing and certification of contactless te...
Last post before the summer break. A mid-year revision of my predictions for 2013 made in December last year: 1. Bluetooth Low Energy (BLE) to be on the rise. Tick, tick, tick. Apple is using it (as p...
We all like making predictions (and like being right). That's fine when we are doing that for fun. When it comes to business, you'd better "know your shit" (and know when you don't). Getti...
The breaking news from the US indicating that over 160million credit and debit card numbers have been stolen, whilst not unpredictable, is still quite staggering. Early estimates suggest around $300
Card fees are to be capped in Europe. There is a lot of debate around that decision, and the jury is still out as to the mid- and long-term implications. For example, although Amex is not directly af...
PayPal are bearish on cards - "Plastic Credit Cards Will Become Obsolete in 5 Years". Surprise, surprise! Considering that MasterCard are introducing a digital wallet fee which will affect m...
Teenage children of our friends taught me the most typical response they often give to their parents - stretched out index fingers and thumbs forming "W". "Whatever..." (If you the...
Secure Electrans are on a mission to combat e-comm fraud. The concept is simple - give consumers a free PIN pad for home use, so that every e-comm transaction can be done with the same level of secur...
The rumours about iPhone and NFC are being circulated again. That caused a new wave of excitement within the NFC community where NFC-enabled iPhone is seen as the white knight. Yet, if (IF!) Apple in...
This week we're celebrating 5 years of the Apple App store (see Wired's commentary.) The realization that in 5 years mobile and apps have had such a huge impact on banking, can not be understated. Of...