Community
A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
As the owner, you will also give up ownership if you leave this group.
Retired Member
One of the main challenges Digital Banking professionals face is to find the equilibrium point between security and functionality. At the end of the day we all want to provide the best digital banking experience in the most secure way. So is this possible? I think it is, I like “functional security” expression which means security enabling the bus...
16 May 2015 /security
As we talked about " What happens if mobile banking user's phone hacked" in the previous Digital Banking Tip, now it is time to go a little deeper in the subject. Mobile security is a concern or should be a concern for everyone, not only digital bankers. Mobile devices became our IDs, probably you heard the famous expression "you ar...
15 May 2015 /security
In previous posts, I introduced the concept of retail banks’ unbundling to particular services. Also, I outlined the reasons FinTech companies are successful. I stressed that banks could defend themselves by increasing their focus while simplifying the product range, looking at products from customer use case perspective, and ultimately driving do...
15 May 2015 /retail
As Fintech firms continue to make breakthroughs and disrupt banking and payments services around the world, I was curious to hear the first hand experience of a start-up at the forefront of innovation in Europe. Cashcloud has received a number of awards for its innovative payments service, most recently winning the Fintech Innovation Awards 2015 h...
14 May 2015
Criminals always go where people go - this is the first thing we have learned in the 1st day Criminology class (sure together with many other interesting stuff, please note that there was no Discovery Channel's Crime documentaries available back in 1996!). Criminal mindset is quite simple and follows where money goes. When it was asked "why d...
14 May 2015 /security
Alex Noble Account Director at McAfee
Current customer experience research shows that (whenever asked) consumers state that they like bank branches and prefer banks with branches. Yet the evidence of their behaviour and mobile adoption rates suggests otherwise. Obviously, there’s a parallel here with this month’s UK general election, where the result predicted by the polls did not mat...
13 May 2015 /retail
Charmaine Oak Co-Founder/Director at Shift Thought Ltd
As authorities and developers work hard to help families somehow struggle through the devastating results of the 7.8 magnitude earthquake of April 25 and the second major earthquake yesterday, my thoughts turn to the longer term potential of promoting the development of financial services, to help recovery over the next 5 years. Mobile money clear...
13 May 2015
Accessibility is very critical part of providing Digital Banking service, even if you have the best online/mobile banking application - without accessibility it has no use. In theory, accessibility is always there - at the end of the day clients can go to branch to have a password, or fill many fields of online forms etc. However in practice, clie...
Total number of online banking users is one of the main KPIs for tracking performance of Digital Banking. Ideally you have strong growth annual, beat the competitors' (or overall market) growth and have more online banking penetration than your country's Internet penetration. As we do not live in the ideal world, this is not the case for most of us...
12 May 2015
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
One picture says it all.
12 May 2015 /payments
Welcome to Finextra. We use cookies to help us to deliver our services. You may change your preferences at our Cookie Centre.
Please read our Privacy Policy.