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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
PaySwarm has the potential to fundamentally change the way payments are made online. But why is this one different from the umpteen other funky web based payment innovations? Firstly, it is free. O...
Customer Care, YES! - Customer Service, NO! Yes, you heard me right, Customer Care, if you are not doing this then you are falling behind. The old view of Customer Service, which was difficult to get ...
An efficient and effective trade finance market is vital to a country's prosperity and to the survival of thousands of individual companies in the supply chain, but it is an incredibly clunky, paper-b...
I've been reading a lot about “which way” people think the digital wallet is going to go. I have a Samsung Galaxy S4 with EE. My wallet has NFC through cash on tap. I can order ahead and pay on the ...
2011 was meant to be "the year of NFC". So was 2012. And 2013. However, earlier this year NFC ran out of steam as far as "mind share" is concerned. When Google Wallet decided to dr...
Global Trade has never NOT had a Golden Age ... Trade is the driver behind everything that happens and the reason why it happens. Trade is the reason that people have expanded across the globe. Trade ...
One of the best sessions at Sibos today came from McKinsey, who for the third year in a row fielded Philip Bruno and Marc Niederkorn to forecast what’s likely to happen to payments over the next few y...
One of the big buzzes around Sibos this year has been the Bank Payment Obligation (BPO) and the new ICC Uniform Rules for BPO (URBPO) released this April. (http://www.iccwbo.org/About-ICC/Policy-Commi...
Wow, SIBOS, the 20+ year brainchild of SWIFT is upon us again! There is no event that excites me like SIBOS. I have been to 11 of the last 13 SIBOS's and sad to say that I will be missing this yea...
I predicted back in December last year that iPhone will have NFC in 2013. We now have it! Pay attention to "tap" at 0:32. To enable that feature on YOUR iPhone, contact MC Australia :) P.S....
Zapp is a VocaLink's venture. VocaLink are the "payment rails" in the UK - they are the engine behind Faster Payments scheme and the nationwide ATM network (LINK). They are in bed with every...
How is Beacon different from in-store WiFi? Except that WiFi works on any smartphone compared to Bluetooth Low Energy (used in Beacon) which is only available on a few latest models?.. (Google enabled...