Join the Community

22,617
Expert opinions
44,425
Total members
503
New members (last 30 days)
204
New opinions (last 30 days)
28,890
Total comments

Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Half planned is well done

I continue to come across digitalisation projects where there is too much emphasis on planning - leading to slow progress and lack of flexibility once started. Sometimes people refer to the wisdom from housebuilding where "Well planned is half done." This is certainly the case there - my own experience also. But in the digital world we sh...

Richard Carter

Richard Carter Managing Director at Equiniti Credit Services

The winner from PSD2 will be the consumer, but what about banks and lenders?

The recent Competition and Markets Authority (CMA) report on the state of the UK banking market had a number of things to say about future direction, though perhaps the most important was the endorsement of open APIs and, in particular re-enforcing the commitment to Payments Services Directive 2, or PSD2, to use the common abbreviation. But what

/payments /retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Is it true that traditional banks are engaged in self-deception?

We are constantly discuss that financial design should be clear, simple and helpful in solving user issues. Traditional banks agree, but they wonder why we have to constantly repeat what appears to be so obvious. Actually, this reaction puzzles me, because, in reality, I rarely see a user-centered design in modern banking services. I recently got...

/payments /retail

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

New work - a renaissance in humaneness..

On the road to a fascinating and much better future of work and private life my take would include the following main milestones: Moores law making computing expontially more efficient, cheaper and smaller Corporate and public sector legacy moving to cloud computing environment – connecting to other data and service ecosystems more easily Intern...

Graham Seel

Graham Seel Principal Consultant at BankTech Consulting

Is Community Bank Innovation Strategic or Tactical? Yes

Everyone likes to think they’re strategic. And that they can be tactical when they need to. When it comes down to it, though, how many of us are really either? How often have you heard someone ask what the strategy is, only to be told “this is a tactical project, so there’s isn’t a strategy”? What nonsense that is! There is no real tactical initia...

/retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

How Banks Are Losing Millions by Ignoring UX Design

I wrote this article because of an incident that happened to my friend last week; let's call him Steve. Steve wanted to buy a house by taking a loan at a bank he desired, but, in the end, he used another bank. I thought, it’s just a common thing because the offer by the other bank was better. Surprisingly, my friend denied this, saying the proposa...

/people /retail

Stanley Epstein

Stanley Epstein Associate at Citadel Advantage Group

Getting digital banking right

I really am a really big fan of digital banking. Banking digitally is a positive change from the way banking and banking transactions were carried out in the past. I really like the way it has changed my life for the better. I like the way it has given me a new freedom to do my banking when I want to, where I want to and to a large degree how I wan...

Retired Member

Retired Member 

It’s all about the looks: customers want more mobile and they want it biometric-secure

We’re constantly on the move, looking to stretch our time as much as we can so we can get more things done quicker. Undoubtedly, smartphones and tablets have turned into our best allies and enabled us to manage our daily life, from shopping to banking; from researching our next trip to buying a house. This trend is particularly noticeable in finan...

/security

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Why People Are Stuck With Finances And How Technology Can Change It

Have you ever thought why people are bad at understanding and planning their finances? Why is their debt almost as big as their pay check? Why they are so reckless with their money after a payday? Answer is simple — humans are economically irrational and it’s perfectly normal, because economics is not in our nature. Our brain is lazy on doing calcu...

Stanley Epstein

Stanley Epstein Associate at Citadel Advantage Group

Is the fintech industry killing mobile payments?

A while back I blogged my concerns about the future of mobile payments; “Why I am worried about the future of Mobile payments”. In essence, the problem that I focused on is this - there are just too many forms of mobile payments being offered by too many organisations and by too many banks. This approach creates confusion. It come about because ev...

Now Hiring