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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Vinod Sharma

Vinod Sharma CTO - FinTech Domain at Econet Wireless Zimbabwe

NFC FinTech Banking Technology and Speed

NFC – FinTech, Banking, Technology and Speed. Abstract – African financial services industry is in the midst of extraordinary change more and more of the population is becoming part of the formal financial system with mobile technology driven inclusion but still large portion of the market still remains untapped. The race/efforts by nonbank orga...

/payments

Veejay Jadhaw

Veejay Jadhaw Chief Technology Officer, Global Payment Solutions at Finastra

How to Radically Transform Payments Operations through Digitization, Veejay Jadhaw

If you look at major banks across the world today, you'll find that most banks have set up innovation arms that are now working at the frontier of digital technology's potential in banking. Five years ago, you'd have found only few banks with operations of this type. This explosion in digital innovation reflects an acceptance by banks worldwide t...

/payments

Graham Seel

Graham Seel Principal Consultant at BankTech Consulting

Models Are Essential for Banks, but How Do We Know They’re Right?

Banks are dependent upon models of all kinds. This is because reality is much too complex for us to understand well enough for perfect predictions of the future. Models are used as a simplification of reality. The problem is that this introduces uncertainty, which means risk. Regulators are very concerned about model risk. They require that banks ...

/regulation

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Three Banking User Experience Mistakes You Have To Avoid

I found 3 key findings in Capgemini and Efma annual Retail Banking Report 2016 about banking customer experience, which I want to share with you. 1. Banks are focused on older customers leaving Gen Y less satisfied Despite of overall positive customer experience growth (up to 50% in last 2 years in Central Europe and Eastern Europe) Gen Y is 20%...

/retail

Retired Member

Retired Member 

Conversation - the traditional medium that will transform your digital business

Most banks have dabbled with natural language in some form. A simple virtual assistant on a website or a mobile app that allows basic voice commands, but these are just point solutions to specific problems that don’t explore the value of human/machine conversation to the wider business. In a recent article Banks, In Uncharted Territories, Francis...

/retail

Retired Member

Retired Member 

SIBOS: The changing trend in technology adoption by banks

The current ongoing SIBOS is a milestone event showcasing disruptive and innovative technologies that the banks will have to embrace to stay competitive. The fintechs are the toast of the event. One can safely quote the blockchain (distributed ledger) technology as an example. The two trends that stand out from earlier SIBOS events 1. A remarkable...

/sibos

Graham Seel

Graham Seel Principal Consultant at BankTech Consulting

Is Blockchain Really the Answer to Global Payments?

Ripple (amongst others) promises to disrupt correspondent banking by driving out delay, cost, complexity, and uncertainty. Will it deliver on this promise? Ripple has recently announced Series B funding of $55 million from some pretty prestigious players. After announcing the Ripple Global Settlement Network, they have 15 of the world’s 50 larges...

/payments

David Mann

David Mann Executive Specialist at Various

Structuring for Financial Innovation

Structuring a business so it is capital and tax efficient sounds boring to most who aren’t accountants, but if you can pay your staff better and compete in the market more aggressively, it’s no longer a boring topic. If you can operate more efficiently with business units set in rapid response structures to drive marketshare, and deliver better pro...

/startups

Retired Member

Retired Member 

How advanced data analytics empowers banks to better service customers

A recent study by the Financial Conduct Authority (FCA) found that banks were turning away or closing the accounts of customers deemed to be high risk, which includes foreign nationals and students. It reported that two large British banks are closing around 1,000 personal accounts a month to curb these risks. However, the FCA has warned that bank...

/inclusion

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Will Technology Force Banks to Cut Millions of Jobs in The Next Decade?

Many job titles have disappeared throughout history, and the reason for that is technology. The idea behind technology was to make human life much easier and more convenient, e.g., calculating incredibly complex numbers, waking up to your favourite tune, contacting people from a remote location, to name just a few. All the technological progress y...

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