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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Ivy Schmerken

Ivy Schmerken Editorial Director at FlexTrade Systems

Equity Market Innovation Leads to Venue Proliferation

Several startups are planning to launch either new venues or order types, and even listing standards, to solve problems in US equity trading. At last month’s SIFMA Equity Market Structure conference, executives with the following three startups and one established exchange discussed their particular market innovations and how each one fits into th...

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Retired Member

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Top 10 challenges in implementing Robotic Process Automation RPA?

Robotic Process automation, otherwise known as RPA, is a significant, rapid change that’s encroaching upon many industries. Quickly evolving, implementing RPA into your industry could help to digitize labor using machine intelligence, capitalize on engagement, create big data, manage social media, and solve mobile technology issues, as well as c

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Artificial Intelligence for Financial Services: New pathways to value

Data has gained a new prominence in modern society. The constant flow of news, incidents, investigations, public debate, regulation and law making has raised awareness of how business, government and individual's data can be used and abused. The meteoric rise in social media's global adoption and influence has acted both as a stimulus to new ways o...

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Retired Member

Retired Member 

Key Obstacles Banks Must Overcome to Succeed Through Design Thinking

Challenges of the digital age require new ways of thinking, especially from traditional market players in the financial industry. A Design Thinking approach provides an effective method to deliver customer-centered financial services, and Fintech success proves that. Unfortunately, it's not so easy for traditional banking culture to overcome inner...

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Craving for the concrete..

I sit on a fair number of boards and project steering groups (start-ups, established, traditional, think-tanks and government bodies) and act as an independent advisor in the digitalization area. What strikes me: - Most of us have heard and read about the radical techno-driven future. How data is the key part of any business and public sector steer...

Priya Lakshmi

Priya Lakshmi Digital Leader at Own

Un-’block’ your business 1.0: Enterprise Blockchain Interoperability: Are we there yet ?

I have had a busy and interesting first quarter of the year with many of my days filled with evaluating a new start-up / technology vendor who has come up with a brand new blockchain or DLT platform and whether backing them makes sense. I have also been spending equal amount of time working with or following some of the larger consortia formed in ...

Arita Krastina

Arita Krastina Lead UX Architect at UXDA

5 Effective Research Methods To Create User-Centered Banking in FinTech

A lot of changes have been happening thanks to a continuously evolving FinTech industry, but many changes are yet to come. Understanding what customers want and need is very crucial for every business, and finance is no exception. There has to be a clear understanding of the things that either cause customers headaches or deliver pleasure when cre...

Alex Kreger

Alex Kreger Founder and CEO at UXDA Financial UX Design

UX Design Guide: 7 Steps to Make Digital Banking Service or Fintech Product Simple

Each year technology makes the world more complex for people to understand. So, easy-to-use services for consumers are in particularly great demand. Due to the nature of the human mind: it is vital to perceive the world in a simple way. Any financial service can get an advantage by delivering a perfect user experience based on a simple interface. ...

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Willem Lambrechts

Willem Lambrechts Managing Director at Drebbel

IT failure damages reputation of Argenta bank

Financial news in Flanders : clients of Argenta bank are unable to use their banking app or the online banking portal after a software upgrade. The problem did not last for a couple of minutes (which would have been quite bad) , no it has been going on for days. Can you imagine? The explications given by their CEO in today's Flemish financial news...

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Retired Member

Retired Member 

Ethical innovation in AI: Why is it so elusive?

Do you remember the sensation around the launch of Microsoft’s chatbot, Tay? It was an exciting breakthrough in AI and people across the globe were logging on to chat with Tay and test her knowledge. However, in a matter of hours, Tay took on racist overtones, fed by inputs from her very users. The incident of Tay demonstrates the inherent fears p...

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