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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Paul Blank

Paul Blank e-Trading Solutions at TradAir

Understanding the quality of FX liquidity provision - why not all FX liquidity is created equal

Global FX markets are in transition, the catalysts include tougher regulation, higher capital costs and reductions in leverage ratios. As a result, we are seeing continued fragmentation of liquidity across primary venues, and reduction in risk appetite by banks who are scaling back on market making, leverage and appetite for risk warehousing (posi...

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Connecting customers 3.0

Banks have helped customers to connect since ancient times. Credit payments, card payments, letters of credit, collections, bank guarantees, securities transactions, project financing etc. This all benefited from and created new much needed economy of trust, scale and scope. An even exponential positive spiral.. Gradually these traditional "...

/payments

Alex Kreger

Alex Kreger Founder & CEO at UXDA

Why User Experience Engineering is a Must in Financial Industry

The essence of user experience engineering There are millions of problems customers face every day. Any successful business starts with a solution-to-solve problem, but not every solution is usable enough to help customers. Service interface design ensures digital solution usability by matching solutions with user needs and psychology. Actually in...

/retail /predictions

Henry Hilska

Henry Hilska Managing Principal at Convexity Solutions

What does the DTCC announcement mean for the future of Blockchain and Bitcoin?

The recent announcement from DTCC, a financial industry services leader processing trillions of dollars of securities transactions on a daily basis, concerning the unveiling of a credit derivatives post-trade lifecycle solution built using a distributed ledger technology platform was not a surprise but certainly a milestone. If you’ve been follow...

Graham Seel

Graham Seel Principal Consultant at BankTech Consulting

Should Community Banks and Credit Unions Worry About Blockchain?

There is more hype, discussion and disagreement about Blockchain than any other technology impacting financial services today. There has been a lot written about blockchain (or more generally Digital Ledger Technology). There are some good tutorials on what it is. The news media seem to always have some new application that is in pilot. All the la...

Alex Bray

Alex Bray AVP, Omni-Channel Acquisition & Servicing at Genpact

Skinny and cuddly? How can your omni-channel experience be lean and customer-centric?

As we leave the Christmas season behind, my mind has turned to the inevitable thought of dieting. It is sad and depressing. As ever, I want to eat more and still obtain the perfect physique (which is a long way off!). It is the same in the omnichannel world. Gartner has estimated that by 2017, 50% of consumer product investments will be redirected...

/retail

Vinod Sharma

Vinod Sharma CTO - FinTech Domain at Econet Wireless Zimbabwe

FinTech & Indonesia

Abstract - Through this post, I would like to highlight how collaboration can help to improve public access to technology-oriented financial services. Financial Services Authority of Indonesia (Otoritas Jasa Keuangan or OJK) a government agency, which regulates and supervises the financial services sector, has finally issued a regulation on financ...

/inclusion

Vinod Sharma

Vinod Sharma CTO - FinTech Domain at Econet Wireless Zimbabwe

2017 Year of Digital Payments

Abstract – In last few years we have seen tsunami kind of disruption in payments services, which led eCommerce, wallet services, digital payments, and remittances to just explode. If we review just last 2 years of work and throw the impact of it on this year it would give us very clear projected picture. 2015 year can be written down as year of aw...

/payments

Retired Member

Retired Member 

Private POCs, Permissioned Ledgers and Patents in Blockchain

As we near the end of 2016, Banks continue to form Blockchain consortium groups to develop platforms and test this technology, the most prominent being R3CEV, Hyperledger Project and the like. While we mull over the exits from R3 & from other consortia, there are new ones formed (China, Japan, Russia). And every now and then, we hear that a ne...

Alex Kreger

Alex Kreger Founder & CEO at UXDA

To Survive in User-Centered Economy, Financial Services Have to Deliver a Perfect User Experience

Some experts fear that the sharing economy will destroy a traditional capitalism with its global corporations, banks, and supply chain. For instance, Uber — a simple service to search private drivers — that practically destroyed the licensed taxi labor market and led to mass taxi drivers’ strikes in New York, Chicago, San Francisco and London. Sh

/startups

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