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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
When I first entered the remittances industry the separation of these two industries was seen to be one of the laws of the universe, just as mobile was isolated as the solely desired channel for which...
In honour of Canada Day today, I fell to thinking about how mobile payments may be able to help folk lead happier lives, for instance by providing more opportunities to enjoy things exactly the way we...
Britain’s next generation challenger bank has just received a banking license. Atom aims to take 8 million of the 64 million accounts in the UK, for which purpose it has secured £25 million of invest...
The Faster Payments Scheme Limited has worked hard to understand the access challenges to Faster Payments, and they’ve discovered two distinct groups of users: those requiring Immediate/ Real Time pay...
Curious to understand where mobile payments has actually got to in Europe, I recently caught up with Christian von Hammel-Bonten, EVP at Wirecard AG, to gain insights from the recent launches Wirecard...
Security is one of the biggest concerns Banks have about Digital Banking. I already underlined the importance of the topic in different tips, to which too much attention paid (please show some attenti...
If you listen to the Breaking Banks AM Radio Show today (also available via stream and podcast) you'll hear a spirited rematch of the Great Digital Banking Debate that Michal Panowicz and I had on Tw...
Today as fitbit prepares to float on the New York Stock exchange, after which it could reportedly be worth an estimated $4.1bn, I thought I'd reflect on the further convergence happening between the h...
There’s a sense of inevitability about today’s announcement from the BBA, that in Britain customers are predominantly using mobile banking. Customers like to be able to do their basic transactions qui...
Digitalization transformed customer behaviors and their expectations from banking; this forces us to change the way we do marketing. As a result of this transformation, Customer decision journeys have...
All companies try to align their strategies to what their clients demand. So it is usual to have a bunch of people thinking about clients' current and future requirements. Thinking about my limited w...
Providing digital financial services requires high level of security both on the client and bank side. At the same time, Digital Banking growth can only be achieved if the security and the functionali...