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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

Looking for quick wins with chatbots in retail banking?

According to Cisco there is £326 billion at stake through digital transformation in retail banking. That's either in revenue opportunity or cost savings. With the profound shift in consumer behaviour and the growth of social messaging channels as a business to consumer tool, there is an opportunity to enable intelligent, personalised customer inte...

Retired Member

Retired Member 

Insuring a great customer experience

The insurance industry is undoubtedly facing difficult times. With a general commoditisation of product, ease of switching and more comparison sites, insurers are searching for ways to differentiate themselves in an ever more crowded market. The less creative have resorted to competing on price. The more creative have turned to customer experience...

/retail

Anthony Walton

Anthony Walton CEO at Iliad Solutions

The API opportunity and how to successfully innovate in payments

APIs are one of the most talked about topics in the industry. They present a new way of working which can speed up development and increase the amount of features and applications available to new product development teams, as well as exposing services to partners, and even in some cases competitors. I believe that APIs are going to be among the k...

/payments

Retired Member

Retired Member 

Cloud: Elixir for Digital Transformation Elasticity, cyber defence and data compliance standard

Cloud technology is the salvation of the financial services industry. The cloud’ elasticity brings a new level of efficiency by matching volume to capacity. The cloud gives enterprise protection against cyber crime and is compliant with data regulations. Financial services are a stovepipe industry . Built on bespoke legacy systems installed before...

/security

Ray Connolly

Ray Connolly Sales Director at Regtick

The future of Work Management in the Financial Workplace

"The future will happen, it’s not only inevitable it’s unavoidable" The world of work is currently going through a radical change. It’s not so long ago that it was about having the same job for life, learning what to do and getting comfortable with the tasks on hand. Changes in work patterns and skills coupled with the demands for flexib...

/retail

Retired Member

Retired Member 

Digital stupidity: mobile wallets that mimic physical wallets

My physical wallet is useful - it helps me store a number of valuables and memories but it is dumb. It doesn't know anything about me. Ironically, we are creating the equivalent in digital or mobile wallets in spite of the fact that digital wallets have the potential to be more intelligent, understand our preferences, and provide contextual help a...

/payments

Retired Member

Retired Member 

Successful transformation requires a dictatorship

When it comes to digitally transforming, the financial services sector is suffering from the old saying ‘too many cooks spoil the broth’. Much needed innovation and change is being held back because there are simply too many people involved in making decisions around new technology. As more and more startups enter the market, challenging norms and...

/inclusion

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Real Time Economy for EU - Why?

The benefits - direct and indirect - should be analysed from several angles - even if it is clear that the benefits mostly soon will end up at the EU-citizens table: 1. Benefits for the EU-Citizen Data driven RTE Ecosystems will: - Improve corporate and public sector services by making them data driven and real time - Improve managem

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Real Time Economy for EU - Big Picture

Being back from a very inspiring meeting in Brussels it is a good moment to post a few high level observations (going into Why-How-What details separately). The RTE is all about automating financial and administrative processes and data management and bringing them into real time (a big value in itself). There are many building blocks - ecosystems...

Retired Member

Retired Member 

How Blockchain will Change the Future of Financial Service Sector?

The technology that is likely to have an enormous impact on the future of the world economy has arrived and it is here to stay… It’s called “Blockchain”… Blockchains are new technology layers that rewire the Internet and threaten to side-step older legacy structures. Trust resides at the core fabric of the blockchain network which has the ability t...

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