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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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This is Part 1 of our series of articles in “Digital Client Onboarding for Financial Services: Move Fast, Ask Less”. So, what does User eXperience (UX) have to do with compliance? Well, when we break it down, your new client will more than likely have their first interaction with you while researching your company or the service(s) it provides via...
23 August 2017 /regulation
Stacey Small Business Development at The Glue
2018 is set to be a very interesting year - particularly if your role has anything to do with payments or data. The go live date for PSD2 is Saturday 13th January and GDPR a short five months later, on Friday 25th May. Both these high profile initiatives are being driven by the European Commission and the combined implications in terms of what nee...
20 August 2017 /payments
I can vividly recall, 20 years ago when I walked into my local bank branch to apply for a line of credit to purchase a car. The bank arranged a personal meeting with the manager of the branch – a unique customer service experience that I haven’t forgotten. This face-to-face interaction may only have been a simple gesture by today’s standards but
11 August 2017 /retail
Freddie McMahon Director Strategy and Innovation at DF2020 Ltd
The Chatbot Market is being led by the six tech titans: Microsoft, Facebook, Amazon, TenCent, Google and Apple. Some key trend highlights Transparency Market Research estimates that the global chatbot market will grow at 27.8% CAGR, in terms of revenue, over the period between 2016 and 2024. They expect the market to increase from a valuation
11 August 2017 /ai
David Donovan Executive Vice President at Publicis.Sapient
Looks like a number of movies these days are predicting the doom of the human race and the rise of the machines. Will machines take over the planet? Probably not. Will machines become your new colleagues at work? Maybe. Will Artificial Intelligence (AI) become a core part of your IT systems and digital fabric? Absolutely. During I/O 2017, the rece...
08 August 2017 /ai
Sadra Boutorabi Product Marketing Director at GPayments
The online payments landscape is one of the fastest growing industries in the world. Global retail eCommerce transaction volumes for products and services reached US$1.9 trillion in 2016 and are estimated to grow to over US$4 trillion by 2020. With such large volumes and the constant evolution of the digital payments sphere, security is naturally t...
08 August 2017 /security
Keith Stonell Managing Director, EMEA at Guidewire
Next year is the fortieth anniversary of when Lloyd’s decided to make a dramatic, concrete and steel statement about its past and future. 1978 was the year work started on Richard Rogers’ Lloyd’s Building. This striking building encased iconic elements of the old market, like the Lutine Bell and the Committee Room, within brash post-modern archite...
07 August 2017
Milos Dunjic AVP, Payments Innovation Technology Solutions at TD Bank Group
Contactless/proximity payments are promising technology, bringing speed and convenience to the checkout counter. They are supported by pretty much all payment schemes – Mastercard has PayPass, Visa has payWave, American Express has ExpressPay, Discover has ZIP, JCB has JSpeedy, Interac has Flash, etc. This also includes support for NFC-based mobil...
05 August 2017
Anthony Walton CEO at Iliad Solutions
But can they successfully innovate? According to a recent news article on Finextra, 62% of European financial institutions expect to increase spending on payments technology throughout 2017. This major investment is being driven by the revenue-generating opportunities of instant payments and the need for increased operational efficiency. The repo...
03 August 2017 /payments
Chris Brown CTO at Trusek
There has been a huge amount written about PSD2 recently and much of it appears to be, with the greatest respect, over complicating the issue. Very fundamentally, to provide for all of the requirements of PSD2, we have three transaction types: balance, transaction list / statement and payment. Obviously, since these requests are coming from co...
28 July 2017 /payments
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