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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
NFC – FinTech, Banking, Technology and Speed. Abstract – African financial services industry is in the midst of extraordinary change more and more of the population is becoming part of the formal fi...
If you look at major banks across the world today, you'll find that most banks have set up innovation arms that are now working at the frontier of digital technology's potential in banking. Five years...
Banks are dependent upon models of all kinds. This is because reality is much too complex for us to understand well enough for perfect predictions of the future. Models are used as a simplification of...
I found 3 key findings in Capgemini and Efma annual Retail Banking Report 2016 about banking customer experience, which I want to share with you. 1. Banks are focused on older customers leaving Gen...
Most banks have dabbled with natural language in some form. A simple virtual assistant on a website or a mobile app that allows basic voice commands, but these are just point solutions to specific pro...
The current ongoing SIBOS is a milestone event showcasing disruptive and innovative technologies that the banks will have to embrace to stay competitive. The fintechs are the toast of the event. One c...
Ripple (amongst others) promises to disrupt correspondent banking by driving out delay, cost, complexity, and uncertainty. Will it deliver on this promise? Ripple has recently announced Series B fundi...
Structuring a business so it is capital and tax efficient sounds boring to most who aren’t accountants, but if you can pay your staff better and compete in the market more aggressively, it’s no longer...
A recent study by the Financial Conduct Authority (FCA) found that banks were turning away or closing the accounts of customers deemed to be high risk, which includes foreign nationals and students. I...
Many job titles have disappeared throughout history, and the reason for that is technology. The idea behind technology was to make human life much easier and more convenient, e.g., calculating incredi...
I continue to come across digitalisation projects where there is too much emphasis on planning - leading to slow progress and lack of flexibility once started. Sometimes people refer to the wisdom fro...
The recent Competition and Markets Authority (CMA) report on the state of the UK banking market had a number of things to say about future direction, though perhaps the most important was the endor