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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Rik Coeckelbergs

Rik Coeckelbergs Independent Advisor, Opinion Maker and Consultant at The Banking Scene

The war on cash in Belgium and The Netherlands: a state of play on contactless mobile payments

The last few weeks we, payments experts, were excited with news from banks and their contactless innovations, in an urge to promote electronic payments: on October 16, KBC Bank announced its support for Garmin Pay in Belgium on October 30, Rabobank and ABN Amro announced its support for Garmin Pay in The Netherlands on October 30, BNP Parib

Sameer Singh Jaini

Sameer Singh Jaini CEO at www.TheDigitalFifth.com

Why legacy businesses find it difficult to derive value from digital?

Fintechs have shown the path of digital innovations across payments, lending, wealth, insurance etc. As their business model is almost 100% focused on digital innovations (even if overall business may be pure digital or phy-gital), they are able to leverage the innovations to create top line as well as bottomline (may be bleeding initially). Legac...

/retail

Richard Miller

Richard Miller Product Owner at RegDefy (MV37)

Culture: The overlooked weapon

Much has been written about the Culture of technology firms created in the last 10-15 years that turns the ideas of the 20th Century on their heads. Whether it is the Culture deck from Netflix or the handbook from Valve they seek to use Culture as a differentiator in the war for talent. Rather ironically due to the reliance on people, these ideas...

/ai

Retired Member

Retired Member 

How banks can be more customer-centric

Do something you never thought you could Successful innovation focuses on making customers' lives easier, better and, ideally, more enjoyable. In banking, this focus is calibrated by de-complicating processes that customers have to go through simply to manage or move their money, make payments, checks balances and other everyday matters that are d...

Sophia Brooke

Sophia Brooke Project Manager at Independent Consultant

Is the Financial Sector Ready for Innovation with Computer Vision?

What if computers had eyes like us and they could understand what they saw? That is the bet behind AI-powered computer vision. While streaming video from a set of cameras to a computer is already decades old technology, helping the machine to be aware of what is in sight and take decisions based on the live information is still something scientist...

/ai

Matt Smith

Matt Smith CEO at SteelEye

The compliance revolution... How RegTech is changing the face of regulation

Seismic regulatory changes have been sweeping the financial services sector since the crisis in 2008. Banking and finance in general have moved decisively in favour of stronger regulation, and a number of landmark directives such as Dodd-Frank, Basel III, EMIR and the second Markets in Financial Instruments Directive (MiFID II) have been introduce...

/regulation

Retired Member

Retired Member 

Enriching customer relationships in financial services: the role of automation

Since every major step forward in process efficiencies, in any industry, entails a moral consideration, it's no surprise that there may be some hesitation around its adoption in the financial services sector. My colleague, Jason Bell, recently discussed the pressing need for banks to transform into technology companies in his blog, 'The opportunit...

Retired Member

Retired Member 

Why Corporate Banks should be embracing AI and Machine Learning

With Fintechs and other challengers threatening to pick off the most profitable parts of Corporate Banking such as international money transfers and the provision of FX services, never has there been a more important time for banks to invest in fundamentally improving the ways that they serve their corporate customers if they are to retain and gro...

/ai /wholesale

Enrico Camerinelli

Enrico Camerinelli Supply Chain Blockchain Personal Coach at Aite Group

Supply Chain Tokens for Collaboration

Collaboration is a key business enabler and parties decide to collaborate if: There is a business objective that cannot be achieved individually. There is value for all parties in reaching the objective. Parties acknowledge that the resulting value must be shared. Each party is driven by economical behavior and spends the least to achieve the m

Alex Kreger

Alex Kreger Founder & CEO at UXDA

8 Steps to Delightful Banking Using UX Design Methodology

What if there was a banking solution designed by Apple? Would all the other digital financial solutions be forced out of business? There are rumors about what would happen if Google, Apple, Facebook or Amazon (also referred to as GAFA) decided to enter the world of banking. My team decided to put this idea into action and dare to use UX design met...

/retail /devops

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