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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
The modern finserv customer has high expectations. Accustomed to the ease of mainstream consumer services, they expect the same levels of experience to be replicated across their financial services jo...
Our sacred trust infrastructure mission the incoming autumn will be to: 1. Make it crystal clear to all organisations (especially the in the public and SMEsectors) and most citizens how immensely ser...
Boosting cardholder spend is at the core of every card issuer's strategy. It's simple – the more a cardholder uses their card with healthy spending habits, the better it is for the issuer. However,tra...
Nick Delis, Senior VP of International and Strategic Business, Five9 Insurance companies are working around the clock to meet soaring demand, operating in a high-stakes, high-stress environment. With ...
Credit card promotion used to be a straightforward path. Today’s journey is more like a labyrinth. Cardholders need persuading to choose your card, activate it, make their initial purchase, and use it...
RegTech solutions have become increasingly critical for banks looking to accelerate digital transformation initiatives to power operational efficiency and ultimately, growth. While compliance teams
In these times of high inflation - significantly higher than interests on savings - investing your excess money (wisely) is crucial to avoid losing purchasing power. Hundreds of books and courses try ...
In the realm of cutting-edge technologies, two groundbreaking fields have captured significant attention: quantum computing and artificial intelligence (AI). While they are distinct in nature, both po...
Over the last few decades, "disruption" has become a prevailing mantra in the business world. Companies have been urged to disrupt industries, disrupt competitors, or even disrupt themselv
Governments and enterprises will adopt a global trust infrastructure, resulting in citizens and organizations receiving general-purpose identity wallets that can obtain, deliver, and pass on verifie
Five economic outcomes for financial services We are in a watershed moment for financial services. Following the abrupt failure of Silicon Valley Bank — the largest collapse of a U.S. Bank since 2008 ...
In recent years, online shopping and electronic payments have become increasingly popular, leading to a rise in payment fraud. Cybersecurity has become a top priority in the payments industry, as frau...