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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
The Michael Lewis book, Going Infinite, The Rise And Fall of A New Tycoon and Erica Stanford’s earlier book Cyber Wars, reflect an accurate but disturbing picture of this unregulated market. At times...
As gamification continues to grow in popularity, its applications within the financial sector are expanding. It's no longer confined to just a single aspect of customer interaction; it's redefining ev...
This week our Head of Knowledge, Marious Georgiou, unpacks one of the UK software industry's biggest myths: all software is excluded from patenting. It's commonly believed that your valuable softwar...
In a world marked by high inflation rates, governments are engaged in a race to find ways to compensate citizens for their diminishing purchasing power. Simultaneously, businesses are navigating a com...
The modern finserv customer has high expectations. Accustomed to the ease of mainstream consumer services, they expect the same levels of experience to be replicated across their financial services jo...
Our sacred trust infrastructure mission the incoming autumn will be to: 1. Make it crystal clear to all organisations (especially the in the public and SMEsectors) and most citizens how immensely ser...
Boosting cardholder spend is at the core of every card issuer's strategy. It's simple – the more a cardholder uses their card with healthy spending habits, the better it is for the issuer. However,tra...
Nick Delis, Senior VP of International and Strategic Business, Five9 Insurance companies are working around the clock to meet soaring demand, operating in a high-stakes, high-stress environment. With ...
Credit card promotion used to be a straightforward path. Today’s journey is more like a labyrinth. Cardholders need persuading to choose your card, activate it, make their initial purchase, and use it...
RegTech solutions have become increasingly critical for banks looking to accelerate digital transformation initiatives to power operational efficiency and ultimately, growth. While compliance teams
In these times of high inflation - significantly higher than interests on savings - investing your excess money (wisely) is crucial to avoid losing purchasing power. Hundreds of books and courses try ...
In the realm of cutting-edge technologies, two groundbreaking fields have captured significant attention: quantum computing and artificial intelligence (AI). While they are distinct in nature, both po...