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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Nagging Harald

Some of my readers have probably wondered how this Harald always manages to go on and on about various digital services. The main reason is that my mission starting in the mid70s at Union Bank of Finland (now Nordea Bank) has been to participate in building digital infrastructures that benefit society-at-large and to promote the actual taking-into-...

/retail /identity

Nkiru Uwaje

Nkiru Uwaje Chief Operating Officer at MANSA

Stablecoins: The Future of Payments

In recent years, stablecoins have emerged as a transformative force in the world’s financial system, offering a digital alternative to traditional currencies while maintaining price stability. As businesses and consumers demand faster, more efficient payment solutions, stablecoins are increasingly being adopted across almost every sector. From rev...

/payments /crypto

Dirk Emminger

Dirk Emminger Managing Director at knowing finance

Competition and Cooperation: In an AI-Dominated World (A2)

Over the past ten years, the banking industry has undergone significant change. New technologies, the growing influence of Fintechs, and the involvement of Big Tech in financial services have transformed traditional banking. At the same time, we see rising customer demands: fast, personalized, and digital services are now a must. The central thes

/ai /retail

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Are your public sector organisations pushing EUDI-credentials already?

I have a long experience of driving (some say nagging about...) implementing digital standards based competition driving infrastructures. It started in the early 80s with payments in e-banking, followed by all other traditional banking services, then in the 90s with interconnecting customers with e-id- e-signing, e-invoicing and e-salary services....

/retail /identity

Sergiy Fitsak

Sergiy Fitsak Managing Director, Fintech Expert at Softjourn

UX Strategies That Are Shaping Digital Banking Success

As the digital payments landscape rapidly evolves, user experience (UX) design has become a crucial factor in differentiating financial institutions. Customers now expect seamless, intuitive, and personalized experiences that not only simplify transactions but also provide value through insights and ease of use. In this article, we explore key UX

/payments /retail

Alex Kreger

Alex Kreger Founder & CEO at UXDA

How Financial Product Design Affects Bank Profits

Customers no longer measure a bank by the magnificence of its buildings but by the quality of its digital product. The digital user experience (UX) is now the primary lens through which the majority of customers perceive the bank's brand, and it plays a critical role in shaping customer loyalty and trust. Digital products are becoming the founda

/retail /devops

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Digital twin entering

The Trust Infrastructure's Identity wallets (many already EUDI-interoperable) are the only practicable, secure and economical way to bring the sets of verified data (credentials) needed for servicing life events - but also to build the digital twins of organisations, people (with their 100% control), things (product passports important credentials...

/retail /identity

Maya Kumar

Maya Kumar CRO at Banked

The Growth of Pay by Bank - The Hard Facts

Card payments and innovative payment processors have had a truly transformative impact on global financial inclusion, enabling entire economies to transition from cash-based payments to digital alternatives and facilitating the proliferation of e-commerce. Bank payments were slow to adapt to the Internet revolution. However, through regulatory ini...

/payments /inclusion

Nkiru Uwaje

Nkiru Uwaje Chief Operating Officer at MANSA

Explained: The Tokenisation of Financing

The tokenisation of financing, or in plain language the provision of real-world loans using blockchains, is a shining example of the utility of blockchain technology. This financial revolution is slated to boost accessibility, efficiency and transparency throughout the financing ecosystem, but few understand the technology enabling this shift. W...

/payments /crypto

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Simple questions - simple answers

Home- and SME-business e-banking was introduced in Finland in the early 80s. It became a success first because of bill payments and as employees were allowed to use workplace computers for personal banking (modems for home PCs were not that common first). Share trading and other bank services were added soon after. Interconnecting customers with e...

/regulation /identity

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