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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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Most people know the blackberry as the crackberry due to frequent addiction, sufferers sleeping with it under their pillow was not unusual. Now the real fun is starting with iPhone and Android coming into play and the latest study gives the iphone leadership over the blackberry. Probably most remarkable is the fact this was achieved in just one ye...
07 November 2008
Security and authentication were only ever a spend if it involved cutting costs, either in the process itself, at the call centre, and as an after thought if fraud impacts on balances or the bank's balance sheet. Now that costs are more of an issue that still applies, but the trust issue is becoming a bottom line driver. Some of the bigger banks ha...
06 November 2008 /security
Nick Ogden Founder and Director at RTGS.global
I was in Reykjavik, Iceland on the Monday when the Icelandic economy meltdown occurred. By co-incidence I was also on Wall Street when the 1997 crash happened and being in both locations was, I promise, purely co-incidental. In 1997 I was with professional investors, where $400m loss hurt but they didn’t die. In 2008 in Reykjavik the only experien...
03 November 2008 /payments /retail
Following a report in The Telegraph earlier this month that described the international scale of what is known as a “supply chain attack” powered by Chip-and-PIN readers across the globe (http://www.telegraph.co.uk/news/newstopics/politics/lawandorder/3173346/Chip-and-pin-scam-has-netted-millions-from-British-shoppers.html), it does make me questi...
28 October 2008 /payments /retail
It isn't hard to see why customers prefer to do their banking and bill-paying using a PC, rather than a mobile. Well it is hard to see, and that's the problem. Those tiny little mobile screens aren't in the race for the bigscreen financial view. Who would want to make a mistake or stress out about all those numbers? Why bother? The perception that ...
24 October 2008 /payments
A recent article in the New York Times has provoked some heated discussion as to the level of culpability banks and credit reference agencies share for the credit crash after it was revealed that they mined and marketed data and targeted sub-prime borrowers. Billions of mail solicitations for mortgages and refinancing, personal loans and credit ca...
23 October 2008 /retail
I'm just wondering what will happen to my bank statement when contactless takes off - assuming I use it. When I think about the large number of cash payments (30p here, 60-odd p there, a couple of quid on something else) that could be switched on to a contactless debit card, the paper bank statement I get each month could be impressive in size. I...
21 October 2008 /retail
Stanley Epstein Associate at Citadel Advantage Group
Executive compensation is in the headlines again. And guess where? Nowhere else but than about executives at the failed Lehman Brothers. I see that the failed investment bank's CEO, Richard Fuld, has been giving evidence to U.S. congressional investigators on executive pay at the firm. And the amounts that are being bandied about are (as usual) sh...
10 October 2008
In 1927, Heisenberg putforth uncertainty principle to the world of quantum physics. It stated that, more precisely the position is determined, less precisely momentum could be determined. The uncertainty principle was in the context of subatomic particles. Mathematically, the principle states that the product of error (Root Mean Square in dev...
05 October 2008 /regulation /retail
Chris Barry Managing Director at V2 Innovations
What processes and decisions lead a company to create an offshoot of their main brand? I get the direct bank concept and the attraction; however it appears that the common theme is to basically make the direct bank a separate entity entirely with the hopes that cross sell with the main brand will eventually occur. How successful are these separat...
02 October 2008 /retail
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