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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

Strategy No. 5: Stand out for your online experience.

When confidence plummeted along with the value of their investments, people started to track their savings more closely to preserve what they had left. Mostly, they did this online, for two reasons – cost and convenience. The increase in online banking intensity presents banks with an opportunity to improve customer satisfaction. Why? Because studi...

/retail

Brett King

Brett King CEO & Founder at Moven

Compliance vs Social Media - eternal enemies?

A consistent theme keeps popping up as I discuss social media innovations with bankers these days. It is increasingly frustrating for innovators who want to use mobile, social media, the web and other such tools to get these past hyper-risk-adverse compliance specialists. It seems as if many of the banker's I'm meeting are saying that the favorite...

/regulation /retail

Retired Member

Retired Member 

Liquidity on tap !

An advertisement by a mutual fund company stated "investments are for when you need them". Settlement cycles are reducing on stock exchanges across the globe. Money movements for trade settlements still take time (hours, if not day/s). Liquidity is still a buzzword in the markets. So how does one define the when - and who or what defines

Rik Coeckelbergs

Rik Coeckelbergs Independent Advisor, Opinion Maker and Consultant at The Banking Scene

When Will Payments Innovations Become too Hard to Follow?

This is a question I am thinking of for some period now. Innovation in payments is made for the customer... most at least! But it is all going so fast, that I wonder how long the Industry will be able to make profits out of it. Of course, as in many topics I am just a newbie asking himself some dull questions from time to time. But last week Chris ...

/payments /retail

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Equal treatment will make e-invoicing easier

COUNCIL DIRECTIVE amending Directive 2006/112/EC on the common system of value added tax as regards the rules on invoicing Snippets – emphasis mine: “(8) Since the use of electronic invoicing can help businesses to reduce costs and be more competitive, current VAT requirements on electronic invoicing should be revised to remove existing burdens an...

/payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

B2b e-invoicing transactions growing fast

This case (e-invoices received by SMEs) represents quite well the market trend in Finland. The trend on the e-invoices-sent-by-SMEs has been steeper and the volumes much higher as so many invoice receivers (state sector, most big cities, most large enterprises) have set deadlines for accepting paper or e-mail invoices. Structured data should for a...

/payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Sweden, Denmark,USA,Finland..

Leaders in the Economist digital economy ranking. The survey appears to be very thorough - but I would put more weight on productivity improving innovations starting from the highest and massive volumes - invoices, payments, card transactions, accounting automation, e-banking etc. Also try to measure public-private partnerships aiming at economy o...

/payments

Brett King

Brett King CEO & Founder at Moven

Branch Networks: Where do we go from here - Part 2

In my recent blog on branches I got some reader feedback that leads me to believe that some have interpreted my positive slant on the effectiveness of direct channels as evidence that I am 'against' branches. This is not the case. However, I do think that branch networks are currently in a precarious situation and bank's might find themselves sadd...

/retail

Retired Member

Retired Member 

Strategy No. 4: Agility for the long running bank.

It’s simple. Winning a race means “getting there first”. The same rule applies to banking, with a small corollary, which is that the most agile (and not necessarily the fastest) usually wins. Is there a difference? You bet! Agility is not pure speed; nimbleness and flexibility play a large part in it. Agility is more “how far” than “how fast”. An ...

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Brett King

Brett King CEO & Founder at Moven

Branch Networks: Where do we go from here?

I’ve spent the better part of the last three months meeting and talking to some of the best and brightest bankers in Australia, Asia, UK and the USA and what I’ve learned is fairly predictable, and just a little disappointing. Direct banking (mostly Internet and Mobile) is going off everywhere I go, but most banks are still saddled with an unhealt...

/retail

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