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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Rik Coeckelbergs

Rik Coeckelbergs Independent Advisor, Opinion Maker and Consultant at The Banking Scene

HSBC rolls out online video consultations

I really like this kind of innovation honestly. It is cost saving, client friendly and lets banks do business on a geographically larger scale, well done HSBC! Of course this is not a new technology. OK I cannot test it, not being a client of HSBC and not living in Hong Kong either, but it sounds like a tuned skypetechnology. The basic principle I ...

/retail

Uri Rivner

Uri Rivner CEO and Co-Founder at Refine Intelligence

Surprising surge of Phishing on nationwide banks

In the last couple of months the RSA Anti Fraud Command Center witnessed a dramatic increase in the number of nationwide US financial brands attacked by Phishing. Ever since the good old days of the initial Phishing attacks in 2003-2004, the share of national banks – those that span across the entire US – has been declining, as the major banks impl...

/security

Brett King

Brett King CEO & Founder at Moven

Analysis: Lack of innovation is killing bank valuation

No one can deny that banks have had a tough time of it when it comes to stock market valuations over the last couple of years. The global financial crisis, massive debt and NPL issues along with punishing public opinion led to a massive collapse in banking stocks and company valuations in recent times. It would be simple to blame the sub-prime and...

/retail

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Which Innovations will drive growth in Payments business?

Very clear message in survey by Equens, IBM and Frauenhofer

/payments

Rik Coeckelbergs

Rik Coeckelbergs Independent Advisor, Opinion Maker and Consultant at The Banking Scene

Ad-funded payments are changing the merchant business model

Trialpay surprised me this week with a couple of interesting surveys: one on the effect of Motherday on the revenue in social gaming and one on ad-funded payments. Let us start with the ad funded payments. In fact, after reading the paper it looks more like a real marketing instrument rather than a payment instrument, but nevertheless it is worth...

/payments /retail

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Expectation-surge from corporate customers

Equens and a number of partners (Fraunhofer, IBM etc.) do a regular survey on what banks, customers etc. want in payments, innovations etc. The attached chart from the results (published yesterday) is giving the strongest of signals: Just behind the obvious (electronic funds transfer, credit/debit cards) we see as top priority: - cash and liquidit...

/payments

Uri Rivner

Uri Rivner CEO and Co-Founder at Refine Intelligence

I go chop your dollar !

My sister who works in Paypal sent me this oldie. Didn’t see it before and I thought it’s too fun not to share ;) Video: http://www.youtube.com/watch?v=f1nKR3gYRY8 I don suffer no be small Upon say I get sense Poverty no good at all, no Na im make I join this business 419 no be thief, its just a game Everybody dey play am if anybody fall mugu, ha...

/payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Signposts for the road to a networked economy

Two videos (week 18) with signposts on the road to a networked real time economy.

/payments

Retired Member

Retired Member 

Payment institutions

Blog is related to any news linked to the payment institution . This new structure created by the PSD allows alternative players to provide payment services and compete with banks.

/payments

Rik Coeckelbergs

Rik Coeckelbergs Independent Advisor, Opinion Maker and Consultant at The Banking Scene

Market Opportunities on Biometric Payments?

As I stated in my last blog I was going to elaborate a bit more on the market opportunities of Biometric Payments these days. Through a couple of recent examples I hope to give you a better idea on how and where Biometric Payments can be a succes and what the pitfalls currently are in a business case on Biometric Payments. Last time I gave the ex...

/security /payments

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