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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
As the owner, you will also give up ownership if you leave this group.
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
I should have known - it is not possible to realize how good something can be before you get to use it. It is not quite possible either to see the next steps before you take the previous. Even if a good part of my daily work has been and continues to be innovations in these fields. Now I am amazed at how easy and addicting it is to pay the bills. Y...
15 August 2010 /payments
Brett King CEO & Founder at Moven
Apologies to Shakespeare for the modified Romeo and Juliet reference, but the question is valid - what is in the 'name' of a customer these days? I’m on Twitter, I’m on Facebook, I have various other profiles online on sites like LinkedIn, etc but none of this information appears relevant to most of the service organizations I interacted with dail...
13 August 2010 /retail
Retired Member
Once again, the balance of power has shifted towards the consumer and this time, we have the ICT revolution to thank for it. Far from being passive users of goods and services, today’s customers are demanding integrity, information, openness, social responsibility, personalised attention and an active role for themselves from the businesses they ...
09 August 2010 /retail
Uri Rivner CEO and Co-Founder at Refine Intelligence
West Bromwich is a 140,000 sized town about half way between London and Liverpool. It is the largest town in the United Kingdom without its own Royal Mail postcode. It does have a decent football club, though, and the Latin motto on the town's coat of arms translates as "Work Conquers All". It also happens to be the UK capital of eCommer...
05 August 2010 /security
I hear a lot of individuals in the financial services space expressing concerns about the risk of conducting business online, the lack of privacy in social media, the issues of identity theft and so forth. I’m not sure what these proponents of the ‘high-risk involvement’ model hope to accomplish, but if they realistically think that flagging conce...
05 August 2010 /retail
Stanley Epstein Associate at Citadel Advantage Group
The news this past week has been all about a Citibank mobile banking glitch. Apparently a flaw in a version of its iPhone m-banking application resulted in it improperly storing customer account information. Now this is something that could happen to anyone, you will say. But should it? The past year has seen an explosion of new banking services an...
31 July 2010 /payments
Nick Ogden Chairman at Ogden Research
The EU’s 2009 e-money Directive aimed to enable the design of new, innovative and secure electronic money services. In some ways Europe has come a long way in this area: use of credit and debit cards, Electronic Funds Transfer, Electronic Banking and Chip and PIN authentication have all increased dramatically, a date has been set for the demise o...
28 July 2010 /payments /retail
Last week saw me in New York, at what could prove to be a historic moment for both the US and potentially the world's financial markets, what with one of the widest sweeping shake-ups of US financial legislation since the Great Depression of the 1930s being signed into law. Now let me share how if we just followed the lessons learnt from our child...
28 July 2010 /regulation /wholesale
On July 21 Visa Inc.. announced the completion of its acquisition of CyberSource Corporation (for a total of $ 2 Billion). This acquisition allows Visa to reinforce his mastery over the management of security, fraud and online payment. The acquisition of CyberSource expands Visa's online payment, fraud, and security management capabilities. The c
27 July 2010 /payments
It’s now summer on Triton. Don’t pack your holiday gear though; the average temperature on Neptune’s icy moon, which is about 30 times further from the sun than Earth, is -235 Celsius (-391 Fahrenheit). And the atmosphere isn’t too friendly: Methane and Carbon Monoxide. Personally I think I’ll pass. If you do plan a trip, note that summer lasts 4...
27 July 2010 /security
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