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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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John Cant Managing Director at MPI Europe Ltd
Over recent months we have seen the FSA in the UK, as well as regulators in other geographies, hit the record books with larger and more numerous fines for misconduct – e.g. for poor reporting, or handling of customer data. These fines are supposed to be a deterrent and to change the behavior of market participants. However, the increased size an
06 October 2010 /retail /wholesale
Retired Member
The events of 2007-08 brought banking focus back on to cost efficiency, resource optimisation and all the good stuff in between. But, while enjoying the fruits of this labour, how can banks ensure that the latter doesn’t create pain points for their customers? What is the risk that well-intentioned action will negate itself by jeopardising custome...
06 October 2010 /retail
Uri Rivner CEO and Co-Founder at Refine Intelligence
The bloodhounds are continuing to register notable victories over online crime rings. This time there were a massive series of arrests done in US, UK and other countries in relation to fraudsters spreading or cashing out on a major Zeus Trojan operation, which has been pestering US businesses for the past 18 months. In a clever multi-national inve...
04 October 2010 /payments
Bo Harald Chairman/Founding member, board member at Transmeri, Demos, Real Time Economy Program,MyData
DG Infosoc is gearing up activities under the Digital Single Market headline. When this is being rolled out it is important to ask the question: Why? The obvious answers are that large scale x-sector digitalization is: 1. making enterprises more competitive as (i) they become more cost-efficient, (ii) serve their customer better (digitally), (iii)...
29 September 2010 /payments
I work with a great bunch of folks here at SunGard, every Monday morning, without fail, we congregate around the coffee machine and catch-up on our weekend activities. Today, for once in my life! I had little to say having spent my Sunday afternoon watching my eldest son’s football team put in a great performance yet still losing eight nil. The dis...
27 September 2010 /sibos
I went to a book publishing party yesterday. Wonderful book about interior design and life by extraordinary personality. Lots of cultural types around and good food. And as I am kind of known as Mr. e-Invoicing the accountant present came up to me with his story – which went like this: He: “ The migration to e-invoicing has not been easy. Lots of ...
25 September 2010 /payments
Brett King CEO & Founder at Moven
The issue of how to make the migration to a truly customer centric organization is often agonized over. While many are keen to see that goal materialize, there are just as many who feel organizational inertia and long entrenched silos are just too significant a hurdle to circumvent. Innovation in the customer space is often a challenge too. How do...
23 September 2010 /retail /wholesale
It allows corporate finance to demonstrate its products in real time and with live data in its clients’ offices; it is a conduit for research information; it’s tool for distributing trader insight. But haven’t we always been able to do this? Surely real time product demonstration can be done on laptops? Information can be made immediately availab
22 September 2010
Previously on “Why don’t you become” (here): people put their money in wallets (be those banks, or just stashes). Networks then pierce a hole in these wallets and create a widespread network that allows money to be transferred easily (cash in the stash case but we also have credit, electronic checks, credit cards and mobile phones. I don’t mean c
22 September 2010 /payments
Five years ago, law enforcement forces were pretty clueless about Cybercrime and online banking fraud. National intelligence bureaus and police departments worldwide experienced a flood of unknown complaints about money going up in digital smoke, and were absolutely unprepared for the huge task of turning the tables on fraudsters. But today we’r...
21 September 2010 /security
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