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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
Today I was reading the Netbanker blog about Zions Bank gift planner. I find it very innovative, a new value-added service which helps the bank to make their customers loyal. It helps to list your gi...
Watching the answer of Mercedes to BMW's iDrive, I think the dashboard screen makes a perfect web-browsing interface. And if it is a simple web browser built-in, why not make an online banking clone ...
With the introduction of MIFID fragmenting liquidity was inevitable. Keeping a meaningful eye on it in a usable manner however is and will continue to be a challenge. Congratulations to Fidessa for ma...
Will state involvement in bank ownership stifle innovation at those groups that have taken bail-out money? As banks step back from serving the low end of the economy, which is perceived as too risky, ...
I read Sriram's blog about having a dream - wanting to be a bank. It got me dreaming. If I wanted to be a bank who might I choose to run it? Being a bit of an alternative thinker I thought - who woul...
I welcome confirmation of our own conclusions that customers want to use their mobile similarly to ATM usage patterns - primarily for balances. The transaction part they'll have to do without for the ...
I have found an image of the VISA PIN card, and generally I like the idea. Today I have to carry a bankcard and a token as well, and I'm afraid of losing one. If this offering is cheap enough, Vasco a...
I note that the new Visa card with built-in OTP generator hails out of Oz. It makes me proud. It already has a transmitter/receiver (of sorts) and a keypad - all it needs is a microphone and a few twe...
Contactless payments really seem to have exploded recently. In the past month alone, we have heard announcements from both MasterCard and Visa about trials they are conducting in cities such as Liver
Most people know the blackberry as the crackberry due to frequent addiction, sufferers sleeping with it under their pillow was not unusual. Now the real fun is starting with iPhone and Android coming ...
Security and authentication were only ever a spend if it involved cutting costs, either in the process itself, at the call centre, and as an after thought if fraud impacts on balances or the bank's ba...
I was in Reykjavik, Iceland on the Monday when the Icelandic economy meltdown occurred. By co-incidence I was also on Wall Street when the 1997 crash happened and being in both locations was, I promi...