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Innovation in Financial Services

A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.

Retired Member

Retired Member 

The end of the road for internet banking

There is an ongoing debate if bank branches will survive. Yes they will! Branches will survive in response to customers’ expectation and experience. The classic bank model will be more expensive for customers to transact though; perhaps 5 free visits and the 6th will cost. The crystal ball shows the days of internet banking are numbered. The death...

Jim Marous

Jim Marous Publisher at The Financial Brand

Bank Rewards Programs Benefiting from 'Loyalty Trifecta'

In a new regulatory environment, banks are faced with changing the foundation of rewards programs that were previously funded by interchange income from credit and debit cards. With debit interchange funding gone, FIs still need to continue to find ways to improve bank loyalty and drive the desired card behavior. In addition, banks need to leverag...

/payments /retail

Retired Member

Retired Member 

Let's Get Physical

Visiting some places can give you the unique feeling of taking a step back in time. The grand architecture and artistry of Rome allows any visitor to immediately immerse themselves in the most powerful empire of modern history. In Havana, you can be transported back to 1950s Americana quicker than you can say ‘vintage Chevrolet’. I now get the ...

/retail

Retired Member

Retired Member 

Vista Equity Partners also wants Misys

According to Financial Times, Vista Equity Partners, a private equity firm focused on investing in software and technology-enabled businesses based in USA, has launched a rival £1.2bn offer for Misys. Maija Palmer, redactor from FT following what could be the biggest and completest deal of the Banking Software Industry, stated that "the Inves...

/wholesale

Brett King

Brett King CEO & Founder at Moven

Mobile Banking versus the Mobile Wallet

With recent news that Barclays Pin-git (or is it Ping-it) has had 120,000 downloads in 5 days, that Square has 1m merchants on their payments platform (1/8th of all US card merchants/retailers) and Starbucks is doing 25% of it's North American payments via a cardless App - it seems like Mobile Payments are taking off like the H1N1 virus. The inter...

/payments

Bo Harald

Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,

Innovation leaps and bounds in banking

E-banking is one of the biggest innovations in banking - worth reflecting on from time to time. So what was our WHY when we launched corporate e-banking in 1979? Mostly a question of speeding up payments and cutting costs by letting large enterprises have similar terminals in their offices as bank employees used in the back offices. In 1982 when e-...

/payments

Pat Carroll

Pat Carroll Founder/Executive Chairman at ValidSoft

Improving Google Wallet's security

Two security flaws in the Google Wallet have been revealed in the last few days, highlighting the vulnerability of this technology. First zvelo showed how your Google Wallet PIN could be hacked using a brute force attack, and a few days later The Smartphone Champ discovered a way to reset payment options so that anyone who finds an unlocked smart...

/security /payments

Retired Member

Retired Member 

Why Financial Services outsourcing is the future

The world of Financial Services is at a serious crossroads. Whilst many in the Finance profession sniggered at the recent motivations and methods of the worldwide “Occupy Wall Street” movement – a deeper, more subtle Financial Services industry transformation may already be underway that might well validate their sentiments over the coming decade...

Brett King

Brett King CEO & Founder at Moven

Fear not the social media crowd

Well, I see the Facebook/Twitter hysteria is at fever pitch again. There's the concern around market events like the fake Sina Weibo post stating that Kim Jong Un had been assasinated, apparently corroborated by the evidence of a cavalcade of black limosuines arriving at the North Korean embassy in Beijing around the same time. This started in Chi...

/regulation

Retired Member

Retired Member 

An Inconsistent Truth

During a recent review of Mobile banking apps, it became apparent to me that most services have failed to utilise the full potential of mobile devices. Most banks have designed their Mobile banking interface to match the layout and style of its Online banking counterpart. This reflects a clear lack of understanding. If banks haven’t noticed, a...

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