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A discussion of trends in innovation management within financial institutions, and the key processes, technology and cultural shifts driving innovation.
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Personal Finance Management is in the focus of most banks nowadays. However, if it comes to PFM most banks (and vendors) are at the very early phase of their learning curve, at least, in the continental Europe. Bankfutura E-Finance Research has recently published a new market research and study on the financial behavior of German customers. The re...
16 July 2012
A French friend of mine recently boasted about his "ultra-secure" credit card issued by his local bank - that card required SMS-based authorization of every transaction. There is nothing secure about SMS-based systems (SMS forwarding attacks were first reported six years ago), but that's not the point. I got my iPad out and in less than ...
11 July 2012 /retail
Core banking systems were built for a slower technological pace, where code changes were rare and stability and security were paramount. Now, legacy core banking systems are an impediment to innovation. In today's faster moving world, banks have to meet the changing risk appetites and product bundling profiles of a wired generation that has grown ...
09 July 2012 /retail /wholesale
Viewing a balance is by far the number one transaction conducted in Mobile banking. Eighty per cent of the time it is the only activity done by a customer after they login. That’s right. Eight out of ten times a customer logs in; they view their balance and log right back out. The other 20 per cent of activity is made up of viewing transaction...
08 July 2012 /retail
On my desk sits one of the first contactless credit cards. It dates back to 1926 when it worked in exactly the same way as its modern NFC successor - you present it to buy goods or services. If they had mobile phones back in 1926, with a piece of Scotch tape that card could have been turned into the equivalent of Barclays PayTag and used for &quo...
05 July 2012 /payments
INTRODUCTION Your organization has decided that you must develop new processes, methodologies and technologies to increase the effectiveness and compliance of your sales force. Those you have, the ones that used to bring you great results, are not working or not accepted in today’s economy. You know that if you do not change and adapt, your organi...
03 July 2012 /security /regulation
Bo Harald Chairman/Founding member, board member at Trust Infra for Real Time Economy Prgrm & MyData,
Most governments are trying hard to save tax payer’s money – and even more importantly trying to push the SME-sector into digital processes and financial administration. But still too many in EU seem too signal that 2020 is a deadline for unstructured invoicing. More here: http://eeiplatform.com/8528/an-overview-56-government-e-invoicing-initiative...
03 July 2012 /payments
Two days after the original article on "Amazon vs PayPal" was published and tweeted by several people, one of the Amazon Payments' top execs joined Finextra. Talk about coincidence... These days, PR teams keep an eye on online "exposure" of their companies/clients. United Airlines paid a hefty price for ignoring the power of so...
28 June 2012 /payments
8 reasons for paper and PDF-deadlines NOW: http://eeiplatform.com/8429/8-top-quoted-reasons-mandating-goverment-e-invoicing/?utm_source=E-invoicing+Platform&utm_campaign=5b97b520f0-E-invoicing+Platform+-+Newsletter+wk+26&utm_medium=email An additional major reason for resolute actions is that we need to free up a soo...
27 June 2012 /payments
What should RBS do first to clear up the mess left behind from the computer failure? Managing Customer Relationships Now I might be looking at this over critically through the eyes of a person who deals with best sales practice and account management sales methodology on a daily basis for Fintech companies but communication through mass media is
26 June 2012 /regulation
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