Wincor Nixdorf launches ATM monitoring management and security software

Source: Wincor Nixdorf

Wincor Nixdorf, one of the world's leading suppliers of total IT solutions for the banking and retail industries, today announced its ProView ATM monitoring, management and security software solution.

The Wincor Nixdorf ProView software tool allows financial institutions to see, in real-time, the status of their ATM fleets at a glance. ProView automatically monitors an entire ATM network around the clock, and provides financial institutions with a single point of distribution for software updates. ProView allows for remote diagnostics and troubleshooting, and has features such as ticketing, file distribution and transfers, cash level monitoring, asset management, remote rebooting, and providing statistics and reports. Additionally, ProView reduces costs for financial institutions by eliminating the need for costly on-site visits by technicians.

ProView also acts as a comprehensive security solution, helping financial institutions to proactively prevent ATM fraud. When an irregularity at an ATM is detected, a red light on the administrator's ProView screen indicates imminent danger. Depending on the individual configuration, ProView proposes a response to the message, initiates the action, and documents the entire process. ProView can help determine what locations are at a higher risk for ATM fraud, and can also detect fraud patterns and unusual behavior at an ATM ultimately putting the machine out of operation to stop the fraud from occurring.

"While the majority of contact with the bank branch involves ATM activities, it is critical for financial institutions to have a secure and reliable ATM fleet," said Alan Walsh, Vice President of Banking, Wincor Nixdorf. "ProView allows financial institutions to stop fraud before it happens, saving them considerable financial and image losses."

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