TSYS (TSS) announced today that it has further extended its relationship with KBC Bank Ireland (KBC), to support the bank's credit card launch in the Irish market. TSYS currently provides debit payment services for KBC.
KBC has been operating in Ireland for 40 years and is part of KBC Bank NV, one of Europe's largest banks. KBC provides business and personal banking services to customers in Ireland. Its debit card, launched in 2013, was awarded 'Best New Debit Card Programme of the Year' at The Card & Payments Awards 2014.
"At KBC Bank Ireland, we are focused on enhancing our retail banking products for our customers and offering them real value," said Dara Deering, executive director and head of retail banking, KBC Bank Ireland. "The launch of our credit card product enables us to provide additional services to our account holders, and TSYS continues to work with us as a trusted partner. We are committed to offering our customers a competitive range of retail banking products and the credit card is an important step on this journey."
"Having successfully worked with KBC to launch debit capabilities, we have been able to meet their expectations to further launch a solution for credit cards," said Kelley Knutson, executive vice president, TSYS International. "As the key processor in the Irish payments market, we continue to support our clients as they further expand their operations."
KBC launched its credit card in March 2014. As well as supporting the bank's card processing operations, TSYS Managed Services EMEA also supports its credit card portfolio with customer service, dispute and chargeback handling, and fraud and strategy management.