Fiserv, Inc. (NASDAQ: FISV), a leading global provider of financial services technology solutions, today announced that Sussex Bank has selected the Premier(R) bank platform from Fiserv and a wide array of additional solutions.
The $533-million New Jersey bank cited the flexibility and usability of Fiserv products and services as factors that will help the bank continue its expansion into new markets. Sussex Bank also expects to benefit from a strategic partnership with Fiserv, as well as the company's commitment to product development and innovation.
"Sussex Bank sought an integrated platform that could support our expansion into other markets, and Premier offered the scale, usability and functionality to help us achieve that goal," said Anthony Labozzetta, president and CEO, Sussex Bank. "Going into a market branch-first is not always necessary when you can provide customers with an innovative digital experience. As we grow, best-in-class solutions from Fiserv will help us remain focused on our customers' experience and on providing highly personalized connections."
To meet increasing consumer demand for 24/7 financial services, Sussex Bank selected several self-service digital solutions, including solutions for mobile banking, remote check capture, payments and online banking.
Popmoney(R) from Fiserv will enable Sussex Bank's customers to send and receive person-to-person or social payments, while Mobile Source Capture(TM) will facilitate secure check deposits from consumers and small businesses using a smartphone camera.
Fiserv solutions will also improve Sussex Bank's reporting capabilities and operating efficiencies, while automating many manual processes. The bank will use Business Analytics from Fiserv to enhance business intelligence and analytical reporting, enabling more in-depth analysis of enterprise-wide data to facilitate informed financial and policy decisions. The integrated workflows and centralized electronic content management capabilities included in Director(R) will expedite many business functions and processes, and Business Process Manager will be used to streamline account opening and simplify customer service and interoffice tasks.
"Sussex Bank's continued growth in the highly competitive northern New Jersey market is a testament to the bank's strength, strategy and foresight," said Teri Carstensen, division president, Bank Solutions, Fiserv. "Premier and additional integrated solutions and strategic services from Fiserv will help Sussex Bank go head-to-head with its large regional and national competitors, while addressing the bank's need for increased efficiencies and enhanced reporting. Sussex Bank joins a growing number of U.S. financial institutions that look to Fiserv to deliver value, innovation and integration."
In addition to Premier, Business Analytics, Director, Business Process Manager, Popmoney and Mobile Source Capture, the bank selected the following innovative Fiserv solutions: Accel(TM) payments network, Business Continuity Services for disaster recovery, Branch Source Capture(TM) for check capture, CheckFree(R) RXP(R) and CheckFree(R) Small Business for bill payment and presentment, Data Vaulting(TM) for automated data backup and storage, Integrated Teller for real-time customer and account information, Mobiliti(TM) for mobile banking, Retail Online(TM) and Business Online(TM) for online banking, TransferNow(R) for online funds transfer, and WireXchange(R) for wire transfers.
Fiserv is the U.S. market leader in account processing services, with more than one-third of U.S. financial institutions relying on Fiserv for account processing solutions and expertise. Popmoney person-to-person payments are currently offered at more than 1,900 banks and credit unions, and Javelin Strategy & Research named Fiserv "Best in Class" for mobile banking for the second consecutive year.