Lloyds TSB improves mobile banking experience

Lloyds TSB today announces the launch of its enhanced Mobile Banking service which is an even more convenient way for Lloyds TSB customers who want to bank on the move.

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The improved Mobile Banking service is available across a wide range of smartphones and enables Internet Banking customers to access their money and manage their accounts using the most commonly used features of Internet Banking - and all on mobile optimised screens. Customers can access Mobile Banking through their smartphone's web browser - simply by logging on with their existing Internet Banking logon details.

The new service provides Lloyds TSB customers with a variety of faster and easier to use features:

* The ability to view account details and balances on Lloyds TSB personal accounts, savings accounts and credit cards
* See mini-statements (last six transactions) on Lloyds TSB personal current and credit card accounts
* Pay bills or existing recipients
* Set up new payment recipients (on most internet enabled smartphones)
* Transfer funds between Lloyds TSB personal accounts or savings accounts
* Check credit card limits

This new Mobile Banking service complements the existing package of Internet and Mobile Banking facilities that Lloyds TSB already offers, which include mobile Text Alerts and Money Manager.

Ashley Machin, Director of Digital Banking at Lloyds TSB, comments:

"As an increasing number of people use their mobile phones for day-to-day activities and purchases, it is only natural for customers to also want to access banking through their mobile phones.

"Mobile technology is evolving at a rapid pace and consumer appetite is moving with these changes. At Lloyds TSB, digital innovation is at the heart of our strategy and we are looking to provide customers with technology to meet their needs, allowing them to access their banking on the move."

To find out more about Mobile Banking, customers should simply go to mobile.lloydstsb.com/onthemove on their smartphone's web browser. If they are already registered for Lloyds TSB Internet Banking, then they can then log on using their usual Internet Banking details.

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Lloyds TSB is committed to making Mobile Banking as safe as possible and it uses the latest online security measures to protect customers from fraud. In the very rare event that a customer suffers fraud on their account from an unknown third party, our online guarantee is valid irrespective of the device used by the customer. We will refund the customer in full, provided they've been careful, for example, by taking reasonable steps to keep their security information safe.

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