28 November 2015

Banco Sabadell adds cardless ATM withdrawals to mobile app

20 June 2013  |  12533 views  |  2 ATM

Spain's Banco Sabadell has launched a service that enables customers to withdraw cash from ATMs using their mobile phones.

Users make the request to take out money via the Banco Sabadell mobile app, specifying the amount. They are then sent a code via text message which is entered at the ATM to complete the transaction.

In the UK, RBS and NatWest have introduced a similar service aimed at people who have forgotten or lost their cards, while PKO Bank Polski has also made cardless ATM withdrawals part of its IKO app.

However, in a neat twist, the Banco Sabadell service explicitly promotes the capability for customers to send the code on to the phone of a second person, effectively making it a person-to-person payments system.

Comments: (2)

Dave Barnes - . - Edinburgh | 21 June, 2013, 09:36

Good to see the other banks starting to catch up on the mobile phone service that RBS, Natwest and Ulsterbank have enjoyed for several months now.

The service allows users to use their mobile banking app to get a code for any RBS Group ATM, but that code can also be sent by text directly from within the app to a 3rd party, which could be a family member in need of some cash, or someone you wish to pay. (as long as its in multiples of £10 of course...)

It would be great to see all the banks offer their customers this service, and then it would be possible to pick the cash up at any ATM. Possibly something Visa could broker as an international service?


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A Finextra member | 24 June, 2013, 13:18

There is a difference between these different cardless ATM services. The one from PKO is much more secure, since the app is online and using 2-factor PKI to authenticate.

SMS communication is not safe and can be interferred.

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