Alex Kreger Founder & CEO at UXDA
When banking executives confront the challenges of digital transformation, a familiar frustration emerges: “Why are customers complaining about our digital services?” While some bank employees blame customers, the true issue lies in the complex and unintuitive interfaces these customers face. Common Customer Complaints About Digital Banking Apps D...
05 August 2024 /people /retail Innovation in Financial Services
Saurabha Sahu Senior Solution Consultant at Wipro Limited
Any new technology advancement comes with benefits as well as challenges attached. Financial industry always maintains a follower strategy, accepting a NextGen solution. However, there are some non-impacting financial use cases which can influence customers in terms of behavior and sentiments through the current NextGen technology (Gen AI). In th
03 August 2024 /ai /inclusion Artificial Intelligence and Financial Services
Roman Eloshvili Founder and CEO at XData Group
In the last couple of years, artificial intelligence (AI) has evolved from a new technology to a well-known term, integrating itself into various sectors. In fact, Capgemini research predicts that explosive GenAI adoption will only continue with three in five organisations seeing innovative work as the largest benefit of the technology. As AI bec...
02 August 2024 /ai /predictions Artificial Intelligence and Financial Services
Naina Rajgopalan Content Head at Freo
A payroll includes determining the total working hours of the employees, allowances of the employees, withholding taxes, and maintaining financial records of all the payments. It requires you to calculate the tax, handle sensitive data of the employees, and deposit the salaries in the bank accounts of the employees. In this fast-paced world of Bus...
02 August 2024 /wealth
Pallavi Kapale Senior Financial Crime Officer (2LOD) at Bank of China (UK) Limited
Are you looking to learn more about Suspicious Activity Reporting? From writing reports to exiting, I've got you covered! Let's dive in and explore the world of Suspicious Activity Reporting together. Filing Suspicious Activity Reports (SARs) is a critical process that facilitates financial institutions in their efforts to combat money laundering
02 August 2024 /retail /crime Banking
Konstantin Rabin Head of Marketing at Kontomatik
PayPal is one of the most used payment platforms throughout the world. It is used by everyone for digital payments both domestically and internationally, and the stocks are on a gradual uptrend. Even though they are at the top of their game, they have to scale and expand their digital presence more just like any tech giant. But with fierce competi...
02 August 2024
Denys Boiko Founder at Erglis
Source: Freepik Big data has been transforming companies and entire industries worldwide for well over a decade but money continues to pour into the field as enterprises become ever more data driven. Indeed, figures show a 54 per cent increase in data analytics spending worldwide in 2024. A combination of cutting edge analytics and the latest AI
01 August 2024 /ai /predictions Big Data
Robert Siciliano Security Analyst at Safr.me
Maybe company executives who don’t engage in real world security awareness training should suffer the consequences for their insufficiency. An excellent Help Net Security article is titled “What CISOs need to keep CEOs (and themselves) out of jail” discusses many of the fundamentals of cyber security, what security leaders should be doing, but ar...
01 August 2024
Michael Zetser CEO at Flyfish
AI is setting new benchmarks in the global fintech sector, significantly enhancing how companies interact with customers and streamline operations. This surge in AI-driven innovation not only improves service delivery but also pushes the boundaries of what technology can achieve in financial services. In a saturated market, AI and blockchain provi...
01 August 2024 /regulation /inclusion Trends in Financial Services
Scott Dawson CEO at DECTA
Every Saturday morning, I do Muay Thai at a local gym. Mercifully, combat sports and payments have few overlaps – but there is one lesson I can take from one to the other: identifying the meaning of different types of pain. There’s superficial pain, which you need to grin and bear – doing so means you grow and get stronger. But there’s also pain t...
01 August 2024 /payments /regulation Fintech
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