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FPL launches FIXwiki

/Social media

FPL launches FIXwiki

FIX Protocol Ltd (FPL) has launched FIXwiki, an interactive Web tool to help the trading community share knowledge and information about the front office protocol.

JPMorgan poised to take big stake in Twitter

/Social media

JPMorgan poised to take big stake in Twitter

JPMorgan is in talks to buy a 10% stake in Twitter that could value the popular micro-blogging Web service at $4.5 billion.

Finextra launches Social Media Days

/Social media

Finextra launches Social Media Days

Finextra is partnering with Thomson Reuters to launch Social Media Days, an important new series of one-day events exploring the growing use of social media and Web 2.0 technologies in the financial services sector.

SEC scrutinises social media; Finra to re-examine guidance

/Social media

SEC scrutinises social media; Finra to re-examine guidance

The Securities and Exchange Commission (SEC) has begun scrutinising how investment advisers use Twitter, Facebook and other social media tools.

Retail banks still resisting social media - Ovum

/Social media

Retail banks still resisting social media - Ovum

Despite the hype, nearly two thirds of the world's retail banks have no plans in place to use social media in any way, according to research from Ovum.

NAB taps social media to 'break up' with rivals

/Social media

NAB taps social media to 'break up' with rivals

National Australian Bank (NAB) has tapped Twitter, Facebook and Youtube to launch an extraordinary attack on its rivals, "breaking up" with them over home-loan interest rates.

Boy racks up £1k on mum's card buying Xbox Live virtual goods

/Social media

Boy racks up £1k on mum's card buying Xbox Live virtual goods

A mother who used her debit card to buy her 11 year old son Xbox Live membership received a nasty shock when she discovered he'd employed the details to spend over £1000 on virtual goods.

SunGard introduces social media surveillance tech

/Social media

SunGard introduces social media surveillance tech

SunGard has launched a social media surveillance and compliance system to help firms monitor and archive content posted by staff on sites such as Facebook, LinkedIn and Twitter.

CBA slammed over draconian social media policy

/Social media

CBA slammed over draconian social media policy

Commonwealth Bank of Australia is in hot water with labour unions over the imposition of a draconian new social media policy that severely curtails the freedom of expression of employees and their network of friends when corresponding over social sites.

Social media and customer behaviour

/Social media

Social media and customer behaviour

David Hamilton, president of the banking business at Sungard talks about how the vendor is dealing with customer (and their customers' customers) behaviour.

Birth of a new currency: Facebook Credits to be mandatory for on-site games

/Social media

Birth of a new currency: Facebook Credits to be mandatory for on-site games

Facebook has moved to tighten its grip on the virtual currency market, outlining plans to force all social game developers to use Facebook Credits for payment processing.

Banco Sabadell introduces mobile cheque deposit

/Social media

Banco Sabadell introduces mobile cheque deposit

In a European first, Spain's Banco Sabadell has added remote deposit cheque capture functionality to its mobile platforms.

Microsoft bundles Bundle into MSN Money

/Social media

Microsoft bundles Bundle into MSN Money

Microsoft has relaunched its MSN Money Web site with a fresh design and new tools, including Bundle, the social spending comparison tool developed in conjunction with Citibank and Morningstar.

JPMorgan fires woman for blogging in her spare time

/Social media

JPMorgan fires woman for blogging in her spare time

A former JPMorgan Chase business analyst is suing the bank after claiming she was sacked for blogging in her spare time.

Goldman's social network-deprived staff get Facebook lesson

/Social media

Goldman's social network-deprived staff get Facebook lesson

Goldman Sachs, which normally enforces a strict policy on staff access to social networking sites, yesterday invited in Facebook CFO David Ebersman to give a tutorial following the bank's $450 million investment in his firm.

Hedge fund taps Twitter to beat market

/Social media

Hedge fund taps Twitter to beat market

London-based Derwent Capital Markets is set to launch a £25 million hedge fund that will use Twitter to predict the market, according to press reports.

Loyal bank customers value social media - Fiserv

/Social media

Loyal bank customers value social media - Fiserv

Eleven percent of online consumers are currently connected with their bank or credit union through a social site, and more than one-third (36 percent) of those not connected are interested in doing so, according to a survey of 3000 consumers conducted on behalf of Fiserv.

Lloyds TSB invites customers to create their own avatar

/Social media

Lloyds TSB invites customers to create their own avatar

Lloyds TSB has introduced a platform that enables customers to create their own avatar which could be used in an advertisement for the UK bank.

American Express reward points redeemed for virtual goods

/Social media

American Express reward points redeemed for virtual goods

American Express is to offer cardholders reward redemptions for virtual goods and games produced by Zynga, the developer of the popular Farmville Facebook game.

RBS worker loses redundancy payout over Facebook comments

/Social media

RBS worker loses redundancy payout over Facebook comments

A Royal Bank of Scotland back office worker is taking the lender to a tribunal after she was sacked for boasting about an expected redundancy payout on Facebook.

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