Latest Social media News: Finextra Research

Barclaycard US taps Facebook for female financial literacy campaign

Barclaycard US is giving women the chance to win $10,000 as part of a Facebook financial literacy campaign marking Women's History Month.

14 March 2014

News/Social media

@AskNationwide goes 24/7; overhauls Web presence

Nationwide Building Society has become the first high street financial services provider in the UK to offer its customers 24/7 Twitter coverage, answering their questions and queries, as well as providing customer service information and support around-the-clock.

11 March 2014

News/Social media

The ups and downs of @GSElevator: Twitter gossip loses book deal

The man behind the @GSElevator Twitter account has lost his six-figure book contract in the wake of revelations that he never actually worked for Goldman Sachs.

07 March 2014

News/Social media

Bloomberg adds social sentiment analytics to trading terminal

Bloomberg has added social sentiment analytics to its Professional desktop tool to provide traders with an early heads-up on market-moving Twitter trending topics.

03 March 2014

News/Social media

ANZ appoints head of digital and social media strategy

ANZ has appointed a former publishing executive to a newly-created position to lead the bank's social and digital media strategy.

28 February 2014

News/Social media

@GSElevator unmasked: He doesn't work for Goldman Sachs

Lloyd Blankfein and co can breathe a sigh of relief after @GSElevator, the mysterious Tweeter who posts snippets of supposed overheard conversations from Goldman Sachs lifts, was unmasked by the New York Times. The culprit does not work for the bank.

25 February 2014

News/Social media

ANZ celebrates Mardi Gras with GAYTMs

Oz bank ANZ has commissioned artists to make its cash machines more fabulous, turning them into 'GAYTMs' for the Sydney Mardi Gras festival.

24 February 2014

News/Social media

Thomson Reuters adds Twitter and news sentiment analysis to Eikon

Thomson Reuters has added Twitter and news sentiment analysis to its flagship Eikon desktop product to help traders make sense of vast amounts of market moving data.

03 February 2014

News/Social media

TSB chief uses Twitter to blame HP server for IT meltdown

The CEO of TSB Bank has blamed an HP server failure for the meltdown which left Lloyds Banking Group customers unable to use debit cards and cash machines for several hours yesterday.

27 January 2014

News/Social media

Saxo Bank launches social trading community

Denmark's Saxo Bank has unveiled an online social trading community where investors can share and discuss strategies.

23 January 2014

News/Social media

Twitter said to near Stripe deal for e-commerce push

Twitter could finally be preparing to jump into the commerce arena through a deal with Stripe that would let it accept card payments for in-tweet payments, according to press reports.

17 January 2014

News/Social media

Nedbank using social media to win over rival bank customers

South Africa's Nedbank is using social media analytics tools to win customers from rival banks by monitoring their chatter on popular forums such as Twitter and Facebook.

08 January 2014

News/Social media

BofA offers to monitor Occupy protesters' social media activity for police

Bank of America offered up the services of its "social media trolling" team to US police last year, boasting that it could help gather intelligence on anarchists and Occupy Wall Street activists ahead of a planned demonstration.

07 January 2014

News/Social media

ASB celebrates 100,000 Facebook 'Likes'

ASB is celebrating becoming the first bank in New Zealand to reach 100,000 Facebook 'Likes' with a special donation to the Starship Foundation as determined by its Facebook community.

13 December 2013

News/Social media

RBC brings P2P transfers to Facebook Messenger

The Royal Bank of Canada (RBC) has added a feature to its iPad app which lets customers send money to their Facebook Messenger contacts.

11 December 2013

News/Social media

Leeds Building Society site offers cash for saving stories

Leeds Building Society is asking Brits to tell their "saving stories" on a new dedicated Web site and promising to chip in to help meet the goals when tales are shared via social media.

02 December 2013

News/Social media

'Punch bag' RBS fights back with proactive approach to social media

Its reputation in the gutter, the Royal Bank of Scotland has embarked on an aggressive, proactive social media programme designed to help win over disgruntled customers.

26 November 2013

News/Social media

Nationwide boldly goes where JPMorgan failed to tread

The day after JPMorgan got a pasting on Twitter over it's ill-conceived Tweet chat with vice chairman Jimmy Lee, the CEO of the UK's Nationwide has entered the fray, live-tweeting the bank's half-year results and taking questions from journalists.

15 November 2013

News/Social media

JPMorgan gets more than it bargained for in Twitter Q&A

JPMorgan has cancelled a Twitter Q&A session with vice chairman Jimmy Lee after people jumped on the opportunity to barrage the firm with mocking tweets, insults and nonsense.

14 November 2013

News/Social media

EU-backed social media sentiment project releases market surveillance tool

Project First, the European Union-backed research effort to find a way of extracting and analysing financial services-related sentiment from social media networks, has concluded with the launch of a prototype market surveillance system.

13 November 2013