Social media

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/Social media

Twitter partners with IBM on enterprise adoption of social data

We believe that social data has unlimited value, and near limitless application. Today, we’re taking an important step toward unleashing this value through a new relationship with IBM.

/Social media

Interactive Data to provide access to Sowa Labs social media feed

Interactive Data, a leading provider of financial market data, analytics and customized web solutions for financial institutions, has announced collaboration with Sowa Labs to provide its customers with access to Sowa Labs' social media analytics feed.

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Eagle Alpha swoops on $1.2 million funding round

Eagle Alpha, a startup which scans online chatter to discern profitable trading patterns, has scored $1.2 million in funding from individual industry investors.

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EU regulators ask for FX traders' Facebook chats - Bloomberg

European Union antitrust regulators have asked banks to hand over the Facebook messages of foreign exchange traders, according to Bloomberg.

/Social media

Mplsystems analytics automate contact centre chatter from new bank channels

mplsystems, the UK-based multi-channel customer contact technology specialist, has launched intelligentResponse - the first automated response solution to help financial services firms’ contact centres handle the anticipated flood of incoming text messages caused by the growth in mobile apps, social media, web chat and email channels.

/Social media

Commercial Bank of Dubai opens 'Facebook branch'

Commercial Bank of Dubai (CBD) has introduced a 'Facebook branch', enabling customers to check their accounts and transfer funds from within the social network.

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Kotak Mahindra taps India's Immediate Payment Service to offer Facebook transfers

India's Kotak Mahindra Bank (KMB) has launched a bank agnostic mobile money transfer service for Facebook friends.

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Japanese messaging outfit Line moves into payments

Japanese messaging giant Line has become the latest social media player to enter the payments market, unveiling a service for both online and in-store transactions.

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Accenture brings Fintech Innovation Lab to Dublin

Accenture's Fintech Innovation Lab is landing in Ireland, with banking and tech giants throwing their weight behind the Dublin-based accelerator programme.

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Facebook Messenger screenshots hint at P2P payments

Facebook has built a feature that could soon let friends send money to each other through Messenger, screenshots posted by a Stanford University student suggest.

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MasterCard Asia/Pacific to mine social chatter for bank campaigns

MasterCard is working with Facebook and other social media platforms in Asia Pacific to garner insights on consumer sentiment which can be sold on to banks.

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Facebook enlists Stripe for 'buy' button

Already working with Twitter, startup Stripe has been named as the payments power behind Facebook's new 'buy' button.

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Amazon to process customer wishlists from Twitter

Arriving just in time for the holiday shopping season, Amazon introduces #AmazonWishList, allowing customers to add items to their Amazon Wish List without leaving Twitter.

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ECB jumps the shark with new EUR10 'selfie' campaign

The European Central Bank's social media unit has moved beyond parody with the launch of a new campaign that encourages citizens to take a 'selfie' of themselves holding the new EUR10 banknote.

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Sun Life Financial sees positive returns from gamification programme

Canada's Sun Life Financial is hailing the success of an online gamification programme in motivating participants to increase their investments in workplace retirement savings plans.

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French bank preps Twitter-based P2P payments service

French banking group Banque Populaire Caisse d'Epargne (BPCE) has teamed up with Twitter to let customers tweet money to each other.

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Twitter starts testing 'buy' button

Twitter has begun testing a 'buy' button that merchants can embed in tweets so that shoppers are able to make purchases from within the social network.

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YouTube taps Google Wallet for fan funding feature

YouTube has introduced a feature which enables viewers to make donations to their favourite content creators through Google Wallet.

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Citi boss Corbat meets Ice Bucket Challenge but Icahn ducks out

Citi CEO Mike Corbat has become the latest Wall Street heavyweight to prove that bankers do have hearts, and marketing savvy, by taking the ALS Ice Bucket Challenge.

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Dutch outfit Virtual Affairs develops system for Facebook money transfers

The Dutch services and software company Virtual Affairs has developed functionality that enables customers to transfer money to someone’s Facebook account or mobile number, without having to know the bank account number.