Co-operative Bank Plc

60 results about this entity

Period: 16 Nov 2004 - 12 Jun 2024

Nationwide most secure for online banking - Which?

Nationwide offers the UK's most secure online banking experience and Norwich & Peterborough Building Society the least, according to Which?

Banks must tap traditional values - and channels - to rebuild customer trust - Forrester

Only 29% of Western Europeans believe their bank acts as a 'customer advocate', doing what's best for them and not just what's best for the bank's profits, according to a Forrester survey of nearly 21,000 European adults.

Co-op taps Clear2Pay for payments overhaul

Co-operative Financial Services has selected technology from Clear2Pay as the basis for a revamped, single unified payments hub.

Co-op Bank tops UK sales site table

The Co-operative Bank has topped a review of how well UK retail financial services Web sites sell services and products, with Yorkshire Bank bottom of the pile.

Co-op and Nationwide outshine rivals online - research

The Co-operative Bank and Nationwide outperformed rival UK banking Websites in an accessibility study conducted by Keynote Research.

Co-op to replace online business banking system after customer complaints

The Co-operative bank is set to replace its 'flawed' online business banking system after complaints from customers, according to the BBC.

Co-op uses 'artificial intelligence' engine to boost online self service

Co-operative Financial Services (CFS) has rolled out an online "ask-a-question" system for customers in a bid to improve service and sales.

Co-op contracts with Finacle for core banking overhaul

Co-operative Financial Services has selected the Finacle universal banking system from Infosys to replace its legacy technology infrastructure.

Faster Payments stimulus as Co-op deploys Norkom anti-fraud system

Co-operative Financial Services (CFS) is set to roll out real-time anti-fraud software from Dublin-based Norkom Technologies across its entire UK operations.

Co-op to issue Xiring card readers to online banking customers

Co-operative Financial Services has contracted with French vendor Xiring for the supply of 300,000 Chip and PIN authentication card readers which it will roll out to online banking customers.

Co-op tech workers vote to strike over offshoring

Outsourced Co-operative Bank staff working at French IT services firm Steria in the UK have voted to go on strike over the offshoring of their jobs to India.

Co-op and Steria offshoring move prompts industrial action threat

French IT services firm Steria is facing the threat of strike action by workers in Northern England over the offshoring of outsourced Co-operative Bank jobs.