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Keith Appleyard

Barclays On-line Banking deserves better error messages

Yesterday 1st January I logged in to Barclays Internet Banking as usual, to make a payment to a new Payee. When I progressed to submit the payment, I got an error message no.6 "we have technical ...

02 Jan 2014
Whatever...
Keith Appleyard

RBS does have robust procedures

I consider myself primarily an RBS Customer, with other on-line accounts at many other Banks including Barclays & Halifax. Overall I am very reassured by the RBS processes, however ..... I do find...

01 Oct 2013
Whatever...
Keith Appleyard

National Savings and Investments are rather too lethargic

National Savings & Investments : Once you've bought your Premium Bonds online then you are ’obliged’ to register with NS&I’s "Online and Phone Service", ostensibly for your “Security...

17 Apr 2013
Whatever...
Keith Appleyard

RBS Internet Banking is not for the English

I had fun with RBS Internet Banking on Sunday. When I went to Login as usual via a page dedicated to RBS Customers in England, I got an error message that my Login credentials hd not been recognised. ...

28 Jan 2013
Whatever...
Keith Appleyard

RBS don't seem to understand basic book-keeping rules

RBS is reported as saying that all Customer Accounts are back to normal. They may well be from a monetary perspective, but the data still remains corrupt. I now have on my Business Account 3 BACS cr...

26 Jun 2012
Whatever...
Keith Appleyard

PCI is not onerous - it's too weak

Despite all the bleating about PCI over the years, I found it to be too weak. With all the focus on Cardholder Data - as being that on the Mag Stripe - namely Cardnumber, Cardholder Name, Expiry Date ...

13 Jan 2012
Whatever...
Keith Appleyard

Citi demonstrates lack of good Security practice - ditto BBC

As reported, this greatly surprises me - apparently placing the Credit Card number within the URL, and thus by changing the URL exposes other Credit Card details within having to go through the Access...

16 Jun 2011
Whatever...
Keith Appleyard

How Security savvy are Sony?

Yesterday (Wed) we had Sony being not very re-assuring, saying "While there is no evidence that credit card data was taken at this time, we cannot rule out the possibility. If you have provided y...

28 Apr 2011
Whatever...
Keith Appleyard

How to get hold of 8 million dollars

I recall some 25 years ago being told via e-mail to change the Bank Account that my employers Direct Debits would be credited to from a High Street branch of Lloyds to one in a small local village wit...

05 Apr 2011
Whatever...
Keith Appleyard

Epsilon breach is quite far reaching

I've worked with Epsilon on a few occasions over the years. Hilton Hotels has outsourced all of the processing associated with their HiltonHonors Loyalty program to Epsilon, which includes having your...

05 Apr 2011
Whatever...
Keith Appleyard

How Visa card-to-card cash transfer work in practice?

Be interested to fully understand how it works - for example : a) how does the recipient get informed that the funds are available? b) if they go to the ATM to withdraw the funds as Cash, what are th...

28 Feb 2011
Whatever...
Keith Appleyard

British Telecom sends Customers personal details unencrypted

[I'm surprised I haven't seen anything elsewhere on Finextra on the ACS:Law fiasco] BT has admitted it sent the personal details of more than 500 customers as an unsecured document to legal firm ACS:L...

30 Sep 2010
Whatever...

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