02 August 2015
« All videos

IBM on the customer-centric model

15 February 2013 | 9880 views | 0

Mike Hobday, banking practice leader, IBM Global Business Services, UK and Ireland on the challenges banks face when creating a customer-centred business model.

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Related blogs

Create a blog about this story (membership required)

Related company information

IBM Financial Services


Top topics

Most viewed Most shared
ING Bank introduces voice-activated mobile...
9834 views comments | 26 tweets | 30 linkedin
Will Uber be the Uber of banking?
7811 views comments | 40 tweets | 31 linkedin
Payments and capital markets sectors domin...
6512 views comments | 17 tweets | 18 linkedin
Bank branches key to fending off digital c...
6011 views 11 comments | 21 tweets | 29 linkedin
MasterCard to connect Europe to Samsung Pa...
5812 views comments | 20 tweets | 14 linkedin