30 May 2015

White papers

Extending the reach of process automation

Extending the reach of process automation

14 April 2014  |  Source: Blue Prism  |  0

The role of IT in business-driven process automation

Robotic outsourcing

Robotic outsourcing

14 April 2014  |  Source: Blue Prism  |  0

Robotic automation is emerging as a threat to traditional low-cost outsourcing says HfS Research.

The BPO robots

The BPO robots

14 April 2014  |  Source: Blue Prism  |  0

Robotic automation has the potential to change the BPO marketplace asserts HfS Research.

The secret to successful robotic automation

The secret to successful robotic automation

14 April 2014  |  Source: Blue Prism  |  0

Blue Prism commissioned Forrester Consulting to evaluate the challenges of creating an effective robotic automation service.

Acceptance testing as an agent of change

Acceptance testing as an agent of change

07 April 2014  |  Source: Capita  |  0

It is essential to see Acceptance as not just about technology, says Capita, it also includes transformational changes to end-to-end business processes, taking the business users with you using a strong communications programme.

Automating agility

Automating agility

07 April 2014  |  Source: Capita  |  0

Do automation and Agile techniques complement each other, asks Capita

Sepa - are you ready?

Sepa - are you ready?

07 April 2014  |  Source: Capita  |  0

Capita identifies the business changes that face organisations as they prepare for the introduction of a single euro payments area.

The Agile manifesto

The Agile manifesto

07 April 2014  |  Source: Capita  |  0

Capita explains how to assure the success of Agile methodologies in a regulatory environment.

Transformational managed services

Transformational managed services

07 April 2014  |  Source: Capita  |  0

Capita underlines the benefits of using a managed service quality framework to measure IT success criteria against business outcomes.

Real-time, any-to-any payments: Imagination realised, commerce evolved

Real-time, any-to-any payments: Imagination realised, commerce evolved

20 March 2014  |  Source: ACI Worldwide  |  0

ACI explains how to drive higher profits from payments.

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