Judge forces Google to shut down Gmail account after bank error

Judge forces Google to shut down Gmail account after bank error

A US court has ordered Google to temporarily shut down a Gmail account that a bank mistakenly sent sensitive customer data to.

The order comes after Rocky Mountain Bank sent documents requested by a customer to the wrong Gmail address and also attached a file containing confidential information for 1325 individual and business accounts.

After realising its mistake, the bank asked Google for information on the account but the firm said it would not assist unless forced to do so by a court order.

The bank duly sued Google and on Wednesday a judge issued a temporary restraining order, insisting the account be deactivated.

After notifying the account holder, Google complied. Rocky Mountain Bank and Google say they have resolved the issue and asked for the order deactivating the account to be lifted.

Although the bank has obtained the information, it earlier failed to get the case's complaint and motion papers sealed to ensure customers do not find out about the error.

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