22 September 2014

Nationwide under fire over stolen laptop

20 November 2006  |  8469 views  |  0 Man holding Tablet computer

More than 11 million customers of the Nationwide building society have learnt that they may have been exposed to fraud after an employee's laptop was stolen in a domestic burglary three months ago.

Nationwide, which is the UK's biggest building society has come under fire from security groups for delaying disclosure of the breach.

According to a BBC report, details of the theft, which occurred at an employee's home in August, only emerged after a tip-off to reporters.

Nationwide says no PINs or passwords were on the stolen laptop but does not deny that customer names and account numbers could have been. The building society has also failed to say if the data was encrypted.

Nationwide says there is no sign that data had been stolen and no customers had lost any money as a result of the theft. The building society has informed the authorities and will be writing to customers to give them security advice in the next few weeks.

But the UK's National Consumer Council (NCC) says the three month delay in notifying customers of the theft was "appalling".

In an interview with the BBC, Phillip Callum from NCC called for the introduction of laws like those in California where companies are legally required to notify customers when personal data is exposed.

Comments: (0)

Comment on this story (membership required)
Log in to receive notifications when someone posts a comment

Finextra news in your inbox

For Finextra's free daily newsletter, breaking news flashes and weekly jobs board, sign up now.

Related blogs

Create a blog about this story (membership required)

Related stories

21 July, 2006
07 July, 2006
08 May, 2006
23 March, 2006
29 September, 2005
31 May, 2005
02 November, 2004

Related company news

 

Featured job

Competitive base, bonus, full benefits
Boston, MA (USA)

Find your next job