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Archive for: August, 2012

Alexander Peschkoff - TEDIPAY - London | 31/08/2012 | 3770 views | 2 comments

Barclays PingIt: UX SUX

If I give you £10 pounds, how difficult will it be for you to use it? Silly question. If I send you £10 via PingIt, would it be even simpler to use, considering how "revolutionary and easy" Barclays promises that service to be? Not quite. When I make a payment to someone who is not currently registered with PingIt, that person must si... Tags: Mobile & online, PaymentsGroup: Innovation in Financial Services

Madhavi Natukula - CustomerXPs - Bangalore | 31/08/2012 | 2150 views

Fraud Management Investments - How Effective Are Yours?

The massive Ernst & Young Global Consumer Banking survey of nearly 30,000 bank customers around the world reveals that banking customers are increasingly expecting more personalization, convenience, accessibility and reliability across channels. Hence, a clear demand for banks to invest in making their channel network more customer-centric and ... Tags: Online banking, Retail banking

Alexander Peschkoff - TEDIPAY - London | 30/08/2012 | 5189 views | 5 comments

Google Wallet: behind the scenes

Google Wallet's business model "bleeds" less than I originally estimated. Google's card issuing partner is not Citi, but Bancorp (thank you for the correction, Frank). The latter is exempt from the interchange fee cap, hence Google would receive around $0.80-1.20 for every $100 spent on its card, depending on whether it was an online or in-store p... Tags: Mobile & online, PaymentsGroup: Innovation in Financial Services

Alex Walker - Sungard - London | 30/08/2012 | 2382 views

Feast in the Front Office, Famine in the Back Office..

Feast in the Front Office, Famine in the Back Office – Competitive Advantage in the Middle? In the capital markets industry, the front office has seen much growth and innovation in recent years supported by substantial technology changes. At the same time, the back office has seen very little investment. While it’s been a feast in the ... Tags: Security

Pat Carroll - ValidSoft - London | 29/08/2012 | 2965 views

The cost of e-crime: a wake-up call for the retail industry?

The recent findings of the British Retail Consortium’s first e-crime study which estimates that UK retailers lost over £205 million in 2011-2012 due to e-crime caught my eye recently – particularly the estimate that £77.3 million came from actual fraud losses. The most costly form of e-crime for retailers was personal ident... Tags: Security, Retail bankingGroup: Innovation in Financial Services